Customer Support Representative with French Language Skills
4 tygodni temu
Sterling Outsourcing is an international business providing Outsourced Services for clients worldwide. We are currently expanding and seeking enthusiastic individuals with fluent English to join our international team.
We offer a positive work environment with excellent work-life balance.
- 575zl NET remote work allowance per month
- Medicover medical healthcare
- Medicover sport benefit systems
- A 30-minute lunch break is included in the 8-hour working day
Responsibilities
- Supporting our client's (Fintech) customers in French and English
- Verifying customer details as part of KYC and AML activities
- Supporting new clients with account setup
- Solving challenging requests of our customers regarding trading and ensuring their satisfaction
- Collaborating with other departments to provide the best possible customer service
Requirements
- French at B2 level or above
- English at B2 level or above
- Customer-oriented attitude
- Excellent organizational skills
- Good knowledge of MS Office
- Excellent communication skills to work with clients over webchat or email
- Availability to work 8 hour shifts from Monday to Friday between 09:00 to 18:00 and Saturdays 09:00 – 17:00
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