Customer Service Representative with German Language Skills

4 tygodni temu


Łódź, Łódź Voivodeship, Polska Capita Pełny etat

About the Role:

We are seeking a highly skilled Customer Service Representative with proficiency in German to join our team at Capita. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via various communication channels.

Key Responsibilities:

  • Supporting customers in German and English via webchat, email, and calls
  • Verifying customer details as part of KYC and AML activities
  • Supporting new clients with account setup
  • Solving challenging requests of our customers regarding trading and ensuring they feel secure and supported
  • Collaborating with other departments to answer complex questions and provide top-notch customer service
  • Working closely with our Tech Team to share customer feedback and contribute to the continuous improvement of our trading app

Requirements:

  • German language skills at C1 level or above
  • English language skills at B1/B2 level or above
  • Customer-oriented attitude
  • Excellent organizational skills
  • Good knowledge of Google Suite
  • Excellent communication skills to effectively collaborate with multiple clients
  • Availability to work 8-hour shifts from Monday to Friday, with the possibility of working Saturdays in the future

What We Offer:

  • Employee Assistance Program for you and your family members
  • An extra day off for voluntary activities
  • Access to our Employee Network Groups
  • Opportunity to become an Internal Trainer
  • LuxMed medical healthcare and Generali group insurance
  • Multisport Plus / Classic or MultiKafeteria benefit systems
  • A positive atmosphere with excellent work-life balance

About Capita:

Capita is a leading management, services, engineering, and consultancy company employing over 63,000 staff across various sectors. We provide services to the finance and critical infrastructure sectors, as well as to government agencies. Our team in Poland supports clients across multiple sectors, including local government, procurement, life and pensions, insurance, and learning and development.

Location: Łódź, Poland

Time Type: Full-time

Contract Type: Fixed-term



  • Łódź, Łódź Voivodeship, Polska Capita Pełny etat

    About the Role:We are seeking a highly skilled Customer Service Representative with German language proficiency to join our team at Capita. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key...


  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    We are seeking a highly skilled Customer Service Representative with proficiency in Spanish or German to join our team in Łódź. This is an excellent opportunity for a young professional to gain experience in customer service and develop their language skills.The successful candidate will play a crucial role in ensuring customer satisfaction by handling a...


  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    Join Antal Sp. z o.o. as a Customer Service Representative and take on a challenging role that requires strong communication skills and a passion for customer satisfaction. As a German speaking customer support specialist, you will be the first point of contact for customers, providing support via chat, phone, and email. Your responsibilities will include...


  • Łódź, Łódź Voivodeship, Polska Capita Pełny etat

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team in Łódź, Poland. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in German and English via various communication channels.Key Responsibilities:Supporting customers in German and English via...


  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    We are pleased to offer a unique opportunity for a Customer Service Representative with Spanish or German language skills to join our team in Łódź. This position is ideal for young professionals looking to gain experience in customer service.This is a contract for 3-4 months, with a possibility of extending based on performance.Key ResponsibilitiesAs a...


  • Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

    Sterling Outsourcing, a leading international business outsourcing company, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients' customers in German and English.About the RoleProvide timely and effective...


  • Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

    Sterling Outsourcing is an international business that provides outsourced services for clients worldwide. As a key member of our team, you will be working closely with clients to provide exceptional customer service in German and English.We offer a range of benefits, including a remote or hybrid work model, a monthly net remote work allowance, and access to...


  • Łódź, Łódź Voivodeship, Polska Capita Pełny etat

    About the Role:We are seeking a highly skilled Customer Service Representative with Dutch language skills to join our team at Capita. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve...


  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    We are pleased to extend a job offer for the position of Customer Service Representative with Language Expertise based in Poland. This is an excellent opportunity for young professionals who would like to get their first experience in the field of customer service.Job OverviewAs a Customer Service Representative, you will play a crucial role in ensuring...


  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    We are seeking a skilled Customer Service Representative to join our team at Antal Sp. z o.o. in Łódź, Poland.As a key member of our customer support team, you will provide exceptional service to our clients via chat, phone, and email. Your primary responsibility will be to handle product inquiries, orders, delays, warranty issues, and any related...


  • Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

    At Sterling Outsourcing, we are committed to delivering exceptional customer experiences across the globe. As a key member of our international team, you will play a vital role in supporting clients' needs in German and English.We offer a comprehensive benefits package, including a remote or hybrid work model from Lodz, a 575zl NET remote work allowance per...


  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    Are you passionate about delivering exceptional customer experiences?We are seeking a German Speaking Customer Service Representative to join our team at Antal Sp. z o.o. in Łódź, Poland.About the RoleThis is an exciting opportunity to work in a growing, international environment and provide top-notch support to our clients via chat, phone, or email.As a...


  • Łódź, Łódź Voivodeship, Polska Capita Pełny etat

    About the Role:We are seeking a highly skilled Customer Service Representative with Dutch language skills to join our team at Capita. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve...


  • Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

    Sterling Outsourcing is a leading provider of outsourced services, seeking a highly skilled Customer Service Representative to join our international team.We offer a unique opportunity for ongoing development and growth, with a focus on delivering exceptional customer experiences.Key Responsibilities:Supporting clients' customers in English, providing timely...


  • Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

    Sterling Outsourcing is a leading international business providing outsourced services to clients worldwide. We are currently expanding our team and seeking enthusiastic individuals with fluent English to join our international team.Established in 2006, we offer opportunities for ongoing development, allowing the majority of our employees to stay with the...


  • Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

    Sterling Outsourcing is a leading international business providing outsourced services to clients worldwide. We are currently expanding our team and seeking enthusiastic individuals with fluent English to join our international team.As a company established in 2006, we offer opportunities for ongoing development, allowing the majority of our employees to...


  • Łódź, Łódź Voivodeship, Polska Capita Pełny etat

    We are seeking a highly skilled Customer Service Associate to join our team in Łódź, Poland.About the RoleThis is a full-time fixed-term position that offers an exciting opportunity to work with a leading company in the industry. As a Customer Service Associate, you will be responsible for providing excellent customer service to clients across multiple...


  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    We are pleased to offer a unique opportunity for young professionals looking to gain their first experience in customer service. Based in Łódź, this role is an excellent chance to develop your skills and build a successful career.About the RoleAs a Customer Service Specialist with Spanish or German language expertise, you will play a vital role in...


  • Łódź, Łódź Voivodeship, Polska Capita Pełny etat

    About the RoleCapita is seeking a highly skilled Customer Service Representative with strong communication and problem-solving skills to join our team in "Łódź".Key ResponsibilitiesAs a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional customer service and support via various communication...


  • Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

    Sterling Outsourcing is a leading provider of outsourced services, seeking a highly skilled Customer Service Representative to join our international team.We offer a dynamic work environment with opportunities for ongoing development, allowing our employees to grow and thrive with the company.Key Benefits:575zl NET remote work allowance per monthMedicover...