Customer Service Representative with English Language Skills
1 miesiąc temu
Sterling Outsourcing is a leading provider of outsourced services, seeking a highly skilled Customer Service Representative to join our international team.
We offer a unique opportunity for ongoing development and growth, with a focus on delivering exceptional customer experiences.
Key Responsibilities:
- Supporting clients' customers in English, providing timely and effective solutions to their queries.
- Verifying customer details as part of KYC and AML activities, ensuring compliance with regulatory requirements.
- Collaborating with other departments to provide seamless customer service, addressing even the most complex requests.
- Working closely with our Tech Team to share customer feedback and contribute to the continuous improvement of our trading app.
Requirements:
- Fluent English language skills, with a minimum B2 level.
- Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
- Good knowledge of MS Office, with the ability to learn new software and systems quickly.
- Availability to work 8-hour shifts, Monday to Friday, with some flexibility to accommodate changing business needs.
What We Offer:
- A competitive salary and benefits package, including a remote work allowance and access to modern office facilities.
- Opportunities for ongoing development and growth, with a focus on delivering exceptional customer experiences.
- A positive and supportive work environment, with a strong emphasis on work-life balance.
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