Customer Service Representative with English Language Skills

1 miesiąc temu


Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

Sterling Outsourcing is a leading provider of outsourced services, seeking a highly skilled Customer Service Representative to join our international team.

We offer a unique opportunity for ongoing development and growth, with a focus on delivering exceptional customer experiences.

Key Responsibilities:

  • Supporting clients' customers in English, providing timely and effective solutions to their queries.
  • Verifying customer details as part of KYC and AML activities, ensuring compliance with regulatory requirements.
  • Collaborating with other departments to provide seamless customer service, addressing even the most complex requests.
  • Working closely with our Tech Team to share customer feedback and contribute to the continuous improvement of our trading app.

Requirements:

  • Fluent English language skills, with a minimum B2 level.
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Good knowledge of MS Office, with the ability to learn new software and systems quickly.
  • Availability to work 8-hour shifts, Monday to Friday, with some flexibility to accommodate changing business needs.

What We Offer:

  • A competitive salary and benefits package, including a remote work allowance and access to modern office facilities.
  • Opportunities for ongoing development and growth, with a focus on delivering exceptional customer experiences.
  • A positive and supportive work environment, with a strong emphasis on work-life balance.


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