Customer Service Expert

1 miesiąc temu


Zielona Góra, Lubusz, Polska JL Talent Partners Pełny etat

We are seeking a skilled Customer Support Specialist with expertise in Polish to join our team at JL Talent Partners in Portugal.



Key Responsibilities


  • Deliver exceptional customer service to clients via phone and email, addressing a range of issues with professionalism and courtesy.
  • Provide accurate, timely, and complete information by utilizing established procedures, ensuring customer satisfaction and loyalty.
  • Take ownership of customer queries, ensuring prompt resolution and response, and building meaningful relationships through effective communication.
  • Meet and exceed customer service quality goals, compliance regulations, and productivity targets, creating a seamless customer experience.


Requirements


  • Polish C2 level proficiency.
  • English B2 level proficiency.
  • Ability to resolve customer concerns and create a positive customer experience.
  • Self-sufficiency and confidence in troubleshooting basic technical issues related to connectivity, systems, and devices.
  • Ability to guide customers through complex procedures from start to finish.
  • EU Citizenship or Portuguese residence.


Benefits


  • Health Coverage and Private Health Care.
  • Attractive Salary package.
  • Fast career growth opportunities.
  • Relocation support for candidates outside Lisbon.


This is a unique opportunity for a Polish-speaking Customer Support Specialist to join our team at JL Talent Partners in Portugal.



Why Join Us?


  • Contribute to a dynamic and growing company.
  • Develop your skills and expertise in customer support.
  • Work with a talented team of professionals.
  • Enjoy a competitive salary and benefits package.
  • Opportunities for career growth and advancement.


Apply now to take the next step in your career as a Customer Support Specialist with JL Talent Partners.



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