Customer Service Expert
1 miesiąc temu
We are seeking a skilled Customer Support Specialist with expertise in Polish to join our team at JL Talent Partners in Portugal.
Key Responsibilities
- Deliver exceptional customer service to clients via phone and email, addressing a range of issues with professionalism and courtesy.
- Provide accurate, timely, and complete information by utilizing established procedures, ensuring customer satisfaction and loyalty.
- Take ownership of customer queries, ensuring prompt resolution and response, and building meaningful relationships through effective communication.
- Meet and exceed customer service quality goals, compliance regulations, and productivity targets, creating a seamless customer experience.
Requirements
- Polish C2 level proficiency.
- English B2 level proficiency.
- Ability to resolve customer concerns and create a positive customer experience.
- Self-sufficiency and confidence in troubleshooting basic technical issues related to connectivity, systems, and devices.
- Ability to guide customers through complex procedures from start to finish.
- EU Citizenship or Portuguese residence.
Benefits
- Health Coverage and Private Health Care.
- Attractive Salary package.
- Fast career growth opportunities.
- Relocation support for candidates outside Lisbon.
This is a unique opportunity for a Polish-speaking Customer Support Specialist to join our team at JL Talent Partners in Portugal.
Why Join Us?
- Contribute to a dynamic and growing company.
- Develop your skills and expertise in customer support.
- Work with a talented team of professionals.
- Enjoy a competitive salary and benefits package.
- Opportunities for career growth and advancement.
Apply now to take the next step in your career as a Customer Support Specialist with JL Talent Partners.
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