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Customer Support Specialist

7 dni temu


Gdańsk, Pomerania, Polska careersinpoland Pełny etat

Main Page / Jobs / Junior Operations Specialist in Customer Support

We're seeking a dedicated and customer-focused professional to join our team as a Junior Operations Specialist in Customer Support.

As a key member of our support team, you will be responsible for providing exceptional support to our customers, handling their inquiries and resolving any issues they may have. Your role will also involve collaborating with other departments to ensure seamless customer experiences.

Our ideal candidate is someone who is fluent in English and French, with excellent communication skills and a passion for helping others. If you are eager to learn about the airline industry and customer service, and have a genuine willingness to help people, we'd love to hear from you.

Key Responsibilities:

  • Provide top-notch support to customers via email, chat, and social media.
  • Assess claims, answer questions, and apply legal knowledge to help customers.
  • Collaborate with other departments to ensure smooth customer experiences.
  • Hit targets while maintaining high quality and efficiency.