Student Engagement Specialist

6 dni temu


Warszawa, Mazovia, Polska Rutkowski Pełny etat

We are seeking a highly skilled Student Engagement Specialist to join our team at Rutkowski. In this role, you will redefine the student experience in Poland, driving conversion and engagement through innovative sales and marketing strategies.

About the Role:
  • You will nurture potential lead relationships, follow up on inquiries, and implement marketing initiatives to enhance brand presence and drive revenue.
Responsibilities:
  • Manage all student enquiries from various platforms in a timely manner (emails, live chat, social media) and maintain client records, digital inquiries, and follow-up processes.
  • Organize visits and tours in person and virtual.
  • Create excellent rapport with all enquiries, both student and parents, and provide excellent customer service.
  • Develop and execute sales strategies to achieve revenue targets.
  • Utilize CRM systems to track sales activities and provide feedback on process improvements.
  • Handle live chat and social media inquiries, ensuring timely and accurate responses.
  • Provide feedback to the Marketing team on student feedback to enhance website content.
  • Conduct market research to identify trends, competitor strategies, and potential opportunities.
  • Translate marketing material from English to Polish, in keeping with the company's tone and brand messaging.
Expectations:
  • Proven sales experience in a recent previous role, preferably in Student Accommodation or Hospitality.
  • Ability to create trust and excellent rapport with others quickly.
  • Experience in Social Media.
  • Outstanding communication and interpersonal skills.
  • Excellent organizational and time management skills.
  • Great multitasking skills, and attention to detail.
  • Polish and English speaking.


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