Internal Sales Business Partner

4 tygodni temu

Warszawa, Mazovia, Polska TD SYNNEX Poland sp. z o.o. Pełny etat

Job Purpose:

We are seeking a highly skilled Sales Development Manager to join our team at TD SYNNEX Poland sp. z o.o. The successful candidate will be responsible for delivering customer satisfaction and developing new sales opportunities.

Key Responsibilities:

  • Maximize call potential and outcomes using various sources to gain customer information.
  • Generate new business opportunities by planning outbound calls to customers.
  • Have conversations with customers around solutions and product areas.
  • Offer recommendations to enhance the value proposition by collecting customer information.
  • Achieve monthly and quarterly revenue and margin targets for aligned customers and segments.
  • Build excellent customer relationships through proactive engagement.
  • Develop partner relationships, including account planning and cross-selling.
  • Provide, sell, and negotiate product information, pricing, special offers, and promotions.
  • Attain Key Performance Indicators (KPIs) such as daily talk time and outbound calls.
  • Sell the benefits of using TD SYNNEX and the company value proposition.
  • Identify project opportunities and engage with BDM/ISS for specific product or vendor knowledge.
  • Engage in active inside selling and intelligent project fishing, managing customer backorders with specialist knowledge.
  • Generate and own a pipeline of deals in TD SYNNEX's CRM system, regularly reviewed and updated, ensuring active closure of opportunities.
  • Provide accurate and timely quotations to customers.
  • Ensure TD SYNNEX maintains service-level agreements with customers.
  • Manage customer backorder expectations and reporting.
  • Proactively develop relationships with key internal and external contacts.
  • Ensure the CRM system is well-maintained and provides correct customer information.

Requirements:

  • 3+ years of relevant professional experience in sales.
  • Very good product knowledge.
  • Excellent sales skills and a proven track record.
  • Numerate with good attention to detail.
  • Excellent telephone manner.
  • Priority management and planning skills.
  • Strive to achieve set targets.
  • Understands the sales process.
  • Effective communication skills.
  • Very good relationship-building skills.
  • Working knowledge of Microsoft Word, Excel, and Outlook.
  • Ideal candidates will have previous experience with IT systems for quotation, order entry, and CRM.
  • A knowledge of the product set would be desirable but not essential.
  • IT industry knowledge would be desirable but not essential.
  • Fluent spoken and written knowledge of English.

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