Salesforce Configuration Expert with Business Acumen

3 tygodni temu


Centrum Warszawa, Polska Scaleworks Pełny etat
Unlock Your Career Potential in Salesforce

We are seeking an experienced Salesforce Customer Support Specialist to join our Scaleworks team in Warsaw, Poland. As a key member of our customer success unit, you will play a vital role in ensuring seamless onboarding and adoption of our Full Circle products.

About the Role:

  • Deliver exceptional support services to clients, resolving technical issues and providing guidance on best practices for integrating our solutions with their existing processes.
  • Collaborate with internal teams to configure our products according to client specifications, driving user adoption and maximizing value realization.
  • Develop and deliver training programs to empower clients with the knowledge and skills needed to leverage our solutions effectively.
  • Establish key performance indicators (KPIs) to track the impact of our solutions post-implementation, identifying opportunities for improvement to enhance client satisfaction.

Requirements:

  • Active Salesforce certification and relevant experience, with a strong understanding of Marketing Operations requirements.
  • High emotional intelligence, analytical mindset, and excellent communication skills.
  • Extensive experience across the Salesforce product suite, including proficiency in declarative development and data analysis.
  • A genuine passion for helping customers succeed, with a willingness to build a consultative skillset.

What We Offer:

  • A competitive salary of approximately 60,000 PLN per year, commensurate with experience.
  • A generous development fund of 3,000 PLN per year, enabling you to expand your skills and expertise.
  • Flexibility in choosing your contract type, with options for full-time or part-time employment.
  • Paid holiday time off, private healthcare through Luxmed, and sports card benefits.
  • A comprehensive package that includes free English classes, Udemy access, and regular team-building events.

About Scaleworks:

We are a rapidly growing organization committed to empowering businesses with innovative solutions. Our mission is to make marketing truly measurable, and we're seeking talented individuals like you to join our journey.



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