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Player Support Representative

2 tygodni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat
Role Overview

We are seeking a talented individual to fill the role of Junior Technical Support Specialist in our Warsaw office.


Key Duties
  • Provide technical assistance and support to players through various channels.
  • Collaborate with cross-functional teams to develop and implement solutions to complex issues.
  • Contribute to the creation of documentation and knowledge bases to improve player experience.
  • Participate in community engagement and outreach activities to build relationships with players and stakeholders.
  • Stay up-to-date with the latest developments in the gaming industry and apply this knowledge to improve our support processes.

Requirements
  • At least 1 year of experience in a technical support role, preferably in the gaming industry.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic knowledge of computer systems and software.