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Player Support Representative
2 tygodni temu
We are seeking a talented individual to fill the role of Junior Technical Support Specialist in our Warsaw office.
Key Duties
- Provide technical assistance and support to players through various channels.
- Collaborate with cross-functional teams to develop and implement solutions to complex issues.
- Contribute to the creation of documentation and knowledge bases to improve player experience.
- Participate in community engagement and outreach activities to build relationships with players and stakeholders.
- Stay up-to-date with the latest developments in the gaming industry and apply this knowledge to improve our support processes.
Requirements
- At least 1 year of experience in a technical support role, preferably in the gaming industry.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic knowledge of computer systems and software.