Field Service Specialist for Animal Health

4 dni temu


Poznań, Greater Poland Zoetis Pełny etat
Job Description

The primary responsibility for this position is to manage the Hatchery Inovo Process on behalf of Zoetis Field Service Technicians in an assigned territory of 3-5 hatcheries.

  • Main Responsibilities:
  • Manage the Hatchery Inovo Process, perform scheduled preventive maintenance on all assigned Biodevices, provide electrical/mechanical support, and perform emergency repairs as needed.
  • Understand and follow electrical schematics.
  • Required participation in territory after hours support and repairs.
  • Responsible for all communication with assigned hatcheries.
  • Complete all relevant reporting forms and procedures including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle and equipment maintenance within the assigned time period.
  • Facilitate the vaccine and sanitation preparation program for all Zoetis devices.
  • Support and conduct the execution of the Zoetis Process Evaluation Program.
  • Responsible for collecting and reporting all important information within the Zoetis Fieldaware System.
Requirements

To be successful in this role, you should have a degree in Electro/Mechanical Systems or related curriculum and/or degree in Poultry Science or related field from an accredited institution.

  • Desired Qualifications:
  • 1 - 5 years of related experience desired.
  • Relevant work experience may be accepted as a substitute for the required education.
  • Strong mechanical aptitude and proficient organizational skills.
  • Strong critical thinking, problem solving, judgment, and initiative.
  • Effective communication skills are necessary to interact directly with multiple levels of customer management.
  • Basic computer skills using Word, Excel, and Outlook.
  • Fluency in Polish and English, good working knowledge of German.


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