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German Speaking Customer Experience Manager

1 tydzień temu


Gdańsk, Pomerania, Polska TN Poland Pełny etat
Customer Experience Role

This is a fantastic opportunity to join our team as a Customer Experience Manager. In this role, you will be responsible for delivering exceptional customer experiences, promoting our products and services, and identifying new business opportunities.

Main Responsibilities:
  • To deliver exceptional customer support by advising on products, services, and solutions tailored to customer needs.
  • To make outbound calls to identify new business opportunities.
  • To communicate with customers through various channels to address technical inquiries and offer solutions.
  • To work closely with internal teams to resolve customer issues.
  • To build and maintain relationships with customers through regular follow-ups using Salesforce.
Requirements:
  • Native-level proficiency in German and English.
  • A minimum of 2 years of experience in inside sales, telemarketing, or a similar technical environment.
  • Excellent communication, problem-solving, and organizational skills.
  • Desirable: experience with consultative selling and Salesforce.