German Customer Service Representative with Technical Focus

7 dni temu


Gdańsk, Pomerania, Polska TN Poland Pełny etat
About the Role

In this position, you will represent our company as the primary point of contact for small and medium-sized customers. Your main goal will be to deliver an exceptional customer experience and drive business growth.

Responsibilities:
  • To provide excellent customer support by offering advice on products, services, and solutions tailored to customer needs.
  • To promote the value of our company's products and services to customers.
  • To make outbound calls to identify new business opportunities.
  • To communicate with customers through various channels to address technical inquiries and offer solutions.
  • To work closely with internal teams to resolve customer issues.
  • To build and maintain relationships with customers through regular follow-ups using Salesforce.
Requirements:
  • Native-level proficiency in German and English.
  • A minimum of 2 years of experience in inside sales, telemarketing, or a similar technical environment.
  • Excellent communication, problem-solving, and organizational skills.
  • Desirable: experience with consultative selling and Salesforce.


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