Customer Support Specialist with IT Expertise
3 dni temu
We are a global organization providing comprehensive IT services to over 45 clients. Our team of experts leverage their skills in consulting, design, engineering, operations, and emerging technologies to help clients achieve their goals. We offer a dynamic work environment where every individual has the freedom to learn, grow, and create a career path that suits their needs.
As a Technical Service Representative, you will be responsible for providing technical support via phone, email, chat, and web in Spanish and English. You will maintain a high level of customer satisfaction by adhering to service management principles and meeting required SLA standards.
The role involves handling both calls and chats within standard working hours and taking ownership of user problems. You will log and verify customer details, identify issues, categorize and prioritize incidents, and attempt resolution using relevant resources.
We value strong interpersonal skills and a proactive approach to problem-solving. Experience in IT support in a global organization is essential, along with B2 proficiency in Spanish and Polish.
Additional requirements include 1+ years of experience in a Service Desk or similar role, knowledge of customer services, and managing phone calls/chats with customers. Proficiency in one additional language such as French or Dutch is a nice to have.
We offer a flexible benefits package, premium medical services, life and disability insurance, and a range of other perks. Wipro is an Equal Opportunity Employer committed to diversity and inclusion.
-
Customer Support Professional
6 dni temu
Gdańsk, Pomerania, Polska Barclay Specialist Care Ltd Pełny etatAbout the Role: As a Financial Services Representative, you will be responsible for providing expert support to customers who have encountered issues with their payment cards.Your Key Responsibilities:Support customers in minimizing losses related to third-party fraudReport incidents in your area and maintain compliance in all actionsCollaborate with...
-
Payment Card Expertise
6 dni temu
Gdańsk, Pomerania, Polska Barclay Specialist Care Ltd Pełny etatRole Summary: As a Customer Support Professional, you will be responsible for providing expert support to customers who have encountered issues with their payment cards.Your Key Responsibilities:Support customers in minimizing losses related to third-party fraudReport incidents in your area and maintain compliance in all actionsCollaborate with internal...
-
Technical Support Specialist
7 dni temu
Gdańsk, Pomerania, Polska Wipro IT Services Pełny etatWe are seeking a skilled Technical Support Specialist to provide technical assistance to multiple customers in a shared services environment.The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to prioritize tasks effectively in a fast-paced environment.Provide first and second-level IT support for...
-
Gdańsk, Pomerania, Polska TN Poland Pełny etatCompany Overview: TN Poland is a dynamic and growing company that values its employees. We are committed to providing our clients with the best possible service.Job Description: As a Customer Support Specialist, you will be responsible for daily contact with internal and external clients. You will process transactions and queries in SAP, take care of...
-
Customer Support Specialist with German
4 tygodni temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatJob Title: Customer Support SpecialistFully Remote Opportunity with German Language RequirementAbout the Role:We are seeking a skilled and customer-oriented Customer Support Specialist to join our team in Gdańsk, Poland. The successful candidate will be responsible for providing exceptional support to internal and external clients, ensuring high-quality...
-
Customer Support Specialist with German
3 dni temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatSocial network you want to login/join with:Customer Support Specialist with German (fully remote), GdańskClient:Location:Job Category:Other-EU work permit required:YesJob Reference:999c9c6e9cd6Job Views:2Posted:15.03.2025Expiry Date:29.04.2025Job Description:Position: Customer Support SpecialistLanguages: German, EnglishFully remoteOffer:Contract of...
-
Gdańsk, Pomerania, Polska TN Poland Pełny etatJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients via phone, email, and chat.About the RoleThis is an exciting opportunity to work with a leading company in the sourcing industry, where you will...
-
Customer Support Specialist
7 dni temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatThe Role of a Customer Support Specialist at TN Poland involves delivering exceptional support to clients, utilizing strong communication and problem-solving skills to resolve complex technical issues.Key Responsibilities:Provide customer service via chat, email, and phoneTroubleshoot technical issues with Windows, Mac, and Linux operating systemsCollaborate...
-
Payment Card Specialist, Fintech Industry
1 dzień temu
Gdańsk, Pomerania, Polska Barclay Specialist Care Ltd Pełny etatBarclay Specialist Care Ltd offers an exciting opportunity for a Payment Card Specialist to join our team in the Fintech industry.About the RoleWe are seeking a highly skilled and experienced individual to support customers in minimizing losses related to third-party fraud with payment cards. As a Card Dispute Specialist, you will be responsible for...
-
Gdańsk, Pomerania, Polska PMSolutions Pełny etatPMSolutions is hiring a Customer Service Representative with Nordic expertise. As a key point of contact for our clients, you will be responsible for resolving customer inquiries and providing top-notch support. Your excellent communication skills in Norwegian and English will enable you to effectively communicate with our clients and colleagues.This is an...
-
Norwegian Card Dispute Specialist, FinTech
2 dni temu
Gdańsk, Pomerania, Polska Barclay Specialist Care Ltd Pełny etatReference: TEPOPoland has become one of the most developed economies in the world, which has made it a desirable place to work abroad.It has a high percentage of people who speak English as a second language and because of the diversity there are many job opportunities for expats and multilingual people. The IT industry has found a spot in Poland's economy,...
-
Gdańsk, Pomerania, Polska TN Poland Pełny etatWe Are Looking For: A highly motivated Customer Support Specialist with German skills who is passionate about delivering excellent customer service. As a Customer Support Specialist, you will be responsible for daily contact with internal and external clients, processing transactions and queries in SAP, taking care of customer orders, and cooperating with...
-
IT Infrastructure Specialist
6 godzin temu
Gdańsk, Pomerania, Polska LAN IT 24 GmbH Pełny etatLan IT 24 GmbH is a leading provider of IT solutions in Poland, and we are seeking a highly skilled IT Infrastructure Specialist to join our team.In this role, you will be responsible for providing daily support of the SCCM environment, including resolving Incident Tickets, Service Requests, Change Tickets, and DR tests as required.Key...
-
IT Support Specialist
7 dni temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatAbout the RoleAs an IT Support Specialist at Thomson Reuters, you will be part of a high-performing team responsible for delivering world-class support to Commercial Engineering. Your primary focus will be on day-to-day operations for the applications you support, working collaboratively with a global team to continuously improve our enterprise.You will be...
-
Customer Service Specialist with German
4 tygodni temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatJob DescriptionCustomer Service Specialist with GermanAs a Customer Service Specialist, you will play a vital role in delivering exceptional customer experiences.ResponsibilitiesHandle order processing and customer inquiriesRegister, track, and resolve disputes and queries from customers via phone and written communicationCollaborate with colleagues from...
-
Customer Service Specialist with Finnish
4 tygodni temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatCustomer Service SpecialistWe are seeking a highly organized and proactive Customer Service Specialist to join our team in Gdańsk.The successful candidate will be responsible for providing high-quality customer service, handling day-to-day order management, disputes and queries from customers over the phone and in writing, and reporting to relevant business...
-
Gdańsk, Pomerania, Polska TN Poland Pełny etatRole Summary: We are seeking a highly motivated Customer Support Specialist with German skills to join our team. As a Customer Support Specialist, you will be responsible for daily contact with internal and external clients, processing transactions and queries in SAP, taking care of customer orders, and cooperating with other departments to ensure high...
-
Customer Service Agent with German Expertise
6 dni temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatAbout the Role:We are looking for a dedicated Customer Service Agent with German Expertise to support our clients in Poland and globally. As a key member of our team, you will play a crucial role in sourcing key talent and human resources management. Your primary responsibilities will include verifying client identities, detecting and reporting fraudulent...
-
AirHelp Customer Support Specialist
6 dni temu
Gdańsk, Pomerania, Polska AirHelp Pełny etatCustomer Support Role OverviewAirHelp is seeking a highly skilled Customer Support Specialist to join our global Operations Team. In this role, you will be responsible for assisting air travelers with their delayed, cancelled, or overbooked flights.Main Responsibilities:Assess claims and answer queries in a timely and friendly manner via email, chat, and...
-
Customer Service Engineer
7 dni temu
Gdańsk, Pomerania, Polska Wipro IT Services Pełny etatAbout the RoleWe are looking for an experienced Customer Service Engineer to join our team as a Service Desk Analyst with Dutch and German language proficiency.The role involves providing technical support to multiple customers in a shared services environment, troubleshooting IT issues, managing service requests, and ensuring efficient resolution of...