IT Support Specialist

1 dzień temu


Gdańsk, Pomerania, Polska TN Poland Pełny etat
About the Role

As an IT Support Specialist at Thomson Reuters, you will be part of a high-performing team responsible for delivering world-class support to Commercial Engineering. Your primary focus will be on day-to-day operations for the applications you support, working collaboratively with a global team to continuously improve our enterprise.

You will be responsible for monitoring and analyzing business operational and technical key metrics, effectively articulating complex problems, concepts, and solutions to varied audiences. Additionally, you will partner with application development teams to deliver operational readiness for new applications and features.

This role is ideal for individuals with a strong understanding of ITIL processes related to incident management, problem management, application life cycle management, and operational health management. A broad understanding of technologies used to build and operate distributed application systems, including experience managing data center systems/infrastructure, is also essential.



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