Technical Support Specialist

2 dni temu


Gdańsk, Pomerania, Polska Wipro IT Services Pełny etat

We are seeking a skilled Technical Support Specialist to provide technical assistance to multiple customers in a shared services environment.

The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to prioritize tasks effectively in a fast-paced environment.

  • Provide first and second-level IT support for multiple customers
  • Diagnose, troubleshoot, and resolve hardware, software, and network issues
  • Escalate complex issues to higher-level support teams as needed
  • Log, track, and manage tickets in the IT Service Management (ITSM) tool

The successful candidate will possess excellent verbal and written communication skills, a strong customer service orientation, and a problem-solving mindset.



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