Technical Support Specialist
5 dni temu
About the Role
We are seeking a skilled Technical Support Specialist to join our team in Poland.
Job Responsibilities
- Provide technical support and troubleshooting for software applications, including VB.Net, SQL Server, ASP.Net, and Web API.
- Work closely with business users, ensuring effective communication and collaboration.
- Rapidly understand application knowledge and transition from current team members.
- Offer L2 and L3 support for incidents, service requests, and enhancements.
- Analyze and troubleshoot technical issues, implementing best possible remediation solutions.
- Interact with customers on reported issues, managing customer expectations.
- Communicate with other teams and third-party suppliers to ensure business needs are met.
- Identify operational improvements and report them to the Support lead or regional tower lead.
- Maintain CI/CD pipelines and automated deployment tools from a support perspective.
Benefits
Wipro Technologies is an equal opportunity employer, committed to creating an accessible, supportive, and inclusive workplace. We welcome applications from people with disabilities and provide reasonable accommodation throughout the recruitment process.
As a valued member of our team, you will enjoy a range of benefits, including a supportive work environment, opportunities for growth and development, and a competitive compensation package.
-
Technical Support Specialist
3 dni temu
Gdańsk, Pomerania, Polska Wipro Technologies Pełny etatJob DescriptionWe are seeking a skilled Technical Support Specialist to provide technical support to multiple customers in a shared services environment. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction.Key Responsibilities:Provide...
-
Technical Support Specialist
4 dni temu
Gdańsk, Pomerania, Polska Wipro Pełny etatWipro is a leading IT consulting and services company that leverages its holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions.Job Description:As a Technical Support Specialist at Wipro, you will provide technical support to customers via phone, email,...
-
Technical Support Specialist
32 minut temu
Gdańsk, Pomerania, Polska Wipro Technologies Pełny etatAt Wipro Technologies, we are seeking a skilled Technical Support Specialist to provide technical support to multiple customers in a shared services environment. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction.The ideal candidate...
-
Technical Support Specialist
4 dni temu
Gdańsk, Pomerania, Polska Wipro Pełny etatJob Description:As a Technical Support Specialist at Wipro, you will be responsible for providing high-quality technical support to our clients. This role requires strong analytical and problem-solving skills, as well as excellent communication skills in multiple languages.Key Responsibilities:• Provide 1st line technical support via phone, email, chat,...
-
Technical Support Specialist ID31858
23 godzin temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at TN Poland. As a Junior IT Support Engineer, you will play a crucial role in providing top-notch technical support to clients using Shopify.Key Responsibilities:Provide first-level technical support via phone, email, or chat;Focus on resolving critical issues...
-
Customer Support Professional
7 dni temu
Gdańsk, Pomerania, Polska Barclay Specialist Care Ltd Pełny etatAbout the Role: As a Financial Services Representative, you will be responsible for providing expert support to customers who have encountered issues with their payment cards.Your Key Responsibilities:Support customers in minimizing losses related to third-party fraudReport incidents in your area and maintain compliance in all actionsCollaborate with...
-
Technical Customer Support Professional
6 dni temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatCompany OverviewNAVBLUE is a global leader in flight operations solutions, serving the aviation industry with innovative digital products. Our mission is to empower aviation professionals with cutting-edge technology and exceptional customer support.We strive to create a collaborative and inclusive work environment where our employees feel valued and...
-
Technical Support Specialist
4 dni temu
Gdańsk, Pomerania, Polska Banqsoft Pełny etatAbout BanqsoftAt Banqsoft, we're committed to delivering exceptional services and solutions that meet our customers' evolving needs. We're a dynamic team of experts working together to provide top-notch support and technical expertise.
-
Payment Card Specialist, Fintech Industry
2 dni temu
Gdańsk, Pomerania, Polska Barclay Specialist Care Ltd Pełny etatBarclay Specialist Care Ltd offers an exciting opportunity for a Payment Card Specialist to join our team in the Fintech industry.About the RoleWe are seeking a highly skilled and experienced individual to support customers in minimizing losses related to third-party fraud with payment cards. As a Card Dispute Specialist, you will be responsible for...
-
Gdańsk, Pomerania, Polska TN Poland Pełny etatJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer support, promoting our products and services, and identifying new business opportunities.Key Tasks:Deliver exceptional customer support by offering advice on products, services, and solutions.Make...
-
Aviation Technical Support Expert
6 dni temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatAbout UsAt NAVBLUE, we're a leading global provider of flight operations solutions. We deliver innovative digital aviation solutions to pilots, dispatchers, and other aviation professionals worldwide. Our products enable safe, efficient, and reliable flight operations, reducing costs and ensuring compliance with complex regulations.You'll join a team that's...
-
VB6 Support Specialist
4 dni temu
Gdańsk, Pomerania, Polska Wipro Technologies Pełny etatWe are looking for a highly skilled VB6 Support Specialist to join our team at Wipro Technologies.The successful candidate will be proficient in Spanish and English, with excellent communication skills and a good understanding of Visual Basic, .Net, and SQL.Responsibilities will include providing L2 support for incidents, service requests, and enhancements,...
-
Gdańsk, Pomerania, Polska Wipro Technologies Pełny etatJob Description:We are seeking a skilled Technical Support Specialist to provide technical assistance to multiple customers in a shared services environment. The ideal candidate will have strong troubleshooting skills, excellent problem-solving abilities, and the capacity to prioritize tasks effectively.Key Responsibilities:Provide first and second-level IT...
-
Technical Support Specialist with VB.NET
4 dni temu
Gdańsk, Pomerania, Polska Wipro Technologies Pełny etatJob DescriptionOverviewWe are seeking a skilled VB.NET Support Engineer to join our team at Wipro Technologies. As a Support Engineer, you will be responsible for providing technical support and guidance to our clients on various aspects of VB.NET.ResponsibilitiesL2 and L3 Support: Provide level 2 and level 3 technical support for incidents, service...
-
Payment Card Expertise
7 dni temu
Gdańsk, Pomerania, Polska Barclay Specialist Care Ltd Pełny etatRole Summary: As a Customer Support Professional, you will be responsible for providing expert support to customers who have encountered issues with their payment cards.Your Key Responsibilities:Support customers in minimizing losses related to third-party fraudReport incidents in your area and maintain compliance in all actionsCollaborate with internal...
-
Technical Support Engineer
4 dni temu
Gdańsk, Pomerania, Polska HedgeServ Limited Pełny etat**Job Description**HedgeServ Limited is seeking a Technical Support Engineer to join our global support organization. The ideal candidate will possess excellent technical skills and the ability to provide timely and valuable technical assistance on IT systems across a diverse portfolio of technical services.The successful candidate will troubleshoot,...
-
Norwegian Card Dispute Specialist, FinTech
2 dni temu
Gdańsk, Pomerania, Polska Barclay Specialist Care Ltd Pełny etatReference: TEPOPoland has become one of the most developed economies in the world, which has made it a desirable place to work abroad.It has a high percentage of people who speak English as a second language and because of the diversity there are many job opportunities for expats and multilingual people. The IT industry has found a spot in Poland's economy,...
-
Front-end Support Specialist
4 dni temu
Gdańsk, Pomerania, Polska HedgeServ Limited Pełny etat**About the Role**We are seeking a highly motivated Front-end Support Specialist to join our global support organization. As an IT Support Specialist, you will be responsible for providing technical support to end-users via phone, email, and ticketing system. You will also assist in keeping IT support process documents up-to-date and establish and follow...
-
Technical Support Specialist
2 dni temu
Gdańsk, Pomerania, Polska KUBO Pełny etat**KUBO: A Leading Scandinavian Bank**We are seeking a highly skilled Application Support Engineer to join our team. As an Application Support Engineer, you will play a critical role in maintaining and supporting key production systems.**Key Responsibilities:**Manage SLAs and KPIs, client communication, and risk analysis.Monitor system performance and...
-
Application Development Specialist
11 godzin temu
Gdańsk, Pomerania, Polska Infoplus Technologies UK Limited Pełny etatInfoplus Technologies UK Limited is seeking a highly skilled Application Development Specialist - Infrastructure Support to join our team. The successful candidate will provide technical support and expertise in software applications to ensure smooth operations.About the CompanyWe are a leading technology company dedicated to providing innovative solutions...