Technical Support Specialist with VB.NET

1 dzień temu


Gdańsk, Pomerania, Polska Wipro Technologies Pełny etat

Job Description

Overview

We are seeking a skilled VB.NET Support Engineer to join our team at Wipro Technologies. As a Support Engineer, you will be responsible for providing technical support and guidance to our clients on various aspects of VB.NET.

Responsibilities

  1. L2 and L3 Support: Provide level 2 and level 3 technical support for incidents, service requests, and enhancements related to VB.NET.
  2. Troubleshooting: Troubleshoot complex technical issues and provide remediation solutions.
  3. Customer Interaction: Interact with customers to understand their requirements and provide solutions.
  4. Team Collaboration: Collaborate with other teams to ensure business needs are met.
  5. Operational Improvements: Identify opportunities for operational improvements and report them to the lead.
  6. Certification and Deployment: Maintain CI/CD pipelines and automated deployment tools from a support perspective.

Requirements

To be successful in this role, you must have:

  • Strong Technical Skills: Proficient in VB.NET, SQL Server, ASP.Net, ASP.Net MVC, Web API, and Spanish language.
  • Excellent Communication Skills: Good communication skills with business users and ability to quickly ramp-up application knowledge.
  • Problem-Solving Skills: Ability to analyze and troubleshoot problems.

Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Professional Growth Opportunities: Opportunities for growth and development within the company.
  • Diverse Work Environment: A diverse and inclusive work environment that promotes collaboration and innovation.
  • Competitive Salary and Benefits: A competitive salary and benefits package.


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