Dutch and German Speaking Service Desk Technician
3 dni temu
We are seeking a highly skilled Dutch and German speaking Service Desk Technician to join our team at Wipro. In this role, you will provide exceptional technical support to our clients via phone, email, chat, and web.
As a Service Desk Technician, you will be the first point of contact for our clients, responding to their technical queries and resolving issues efficiently and effectively. You will also collaborate with internal stakeholders to resolve complex issues and improve overall client satisfaction.
Key Responsibilities:
• Provide technical support to clients via phone, email, chat, and web.
• Analyze problems and identify solutions using technical expertise and business acumen.
• Collaborate with internal stakeholders to resolve complex issues and improve overall client satisfaction.
• Develop and maintain technical documentation to ensure consistency and accuracy.
Requirements:
• 1-2 years experience in a Service Desk/IT Support in a global organization.
• Dutch on at least B2 level.
• German on at least B2 level.
• English on at least B2 level.
• Strong technical skills and ability to learn new technologies quickly.
What We Offer:
• Comprehensive compensation package including base salary, bonuses, and benefits.
• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.
• Professional training and certification programs.
• A comprehensive relocation package for international transfers.
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