IT Service Desk Expert

As a Service Desk Engineer, you will be the first point of contact for end-users and will provide clear and professional communication regarding issue status and resolution.About the Company:Wipro IT Services is a leading provider of IT services and solutions. We offer a flexible benefits package tailored to your needs, including premium medical services,...

We are seeking a highly motivated IT Help Desk Professional to join our team as a Service Desk Analyst with Dutch and German language proficiency.The role involves providing technical support to multiple customers in a shared services environment, troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

technologies-expected : ServiceNow Jira Remedy technologies-optional : PowerShell Bash about-project : We are seeking a skilled Service Desk Engineer to provide technical support to multiple customers in a shared services environment. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

Job SummaryThe IT Service Desk Administrator will be responsible for providing technical support to multiple customers in a shared services environment. This role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction.Duties and...

Company OverviewWe are a leading IT consulting company, providing innovative solutions to global clients. Our team is passionate about delivering exceptional results and making a positive impact on our clients' businesses.Job SummaryWe are seeking an experienced Service Desk Analyst with Czech and Slovak language skills to join our team. As a Service Desk...

Job DescriptionAs a Service Desk Analyst, you will be responsible for handling customer inquiries and resolving technical issues via phone, email, or chat.Key Responsibilities:Manage incoming service requests through various communication channels.Determine the root cause of technical issues and provide resolutions or escalate to senior technicians.Document...

About the RoleWe are looking for an experienced Customer Service Engineer to join our team as a Service Desk Analyst with Dutch and German language proficiency.The role involves providing technical support to multiple customers in a shared services environment, troubleshooting IT issues, managing service requests, and ensuring efficient resolution of...

responsibilities :- To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English.- Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access.- To maintain a high degree of customer service for all support queries and adhere to all service...

about-project : Location and Work Mode: Gdańsk, Warsaw Hybrid type of work. 3 days in the office and 2 days from home. responsibilities : Provide technical support, answering support queries via phone, email, chat, and web in French and English. Maintain a high degree of customer service for all support queries and adhere to all service management...

Join our team as a Customer Support Specialist with IT expertise and contribute to delivering exceptional customer experiences. As a Technical Service Representative, you will be responsible for providing technical support via phone, email, chat, and web in Spanish and English.You will maintain a high level of customer satisfaction by adhering to service...

responsibilities : Responsible for Service ticket creation / assignment/ categorization / prioritization/ escalation/ tracking/ closure Call/Chat/Self-service/Email handling during the assigned period and adhere to break schedules and use the appropriate Aux as applicable Ticket re-assignment to PRG's (Problem Resolver Group) if ticket unresolved by L2...

responsibilities : To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English. Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access. To maintain a high degree of customer service for all support queries and adhere to all service...

about-project :- Location and Work Mode:- Gdańsk, Warsaw- Hybrid type of work. 3 days in the office and 2 days from home.responsibilities :- Provide technical support, answering support queries via phone, email, chat, and web in French and English.- Maintain a high degree of customer service for all support queries and adhere to all service management...

Company OverviewAt Wipro Technologies, we believe that our people are our greatest asset. We provide a platform for growth and development where our employees can learn, grow, and create a career path that makes us an organization of opportunities beyond boundaries. Beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of...

Job DescriptionWe are seeking a highly skilled Junior Supporter Specjalist to join our team at Arla's in-house Service Desk, where you will play a crucial role in assisting our colleagues on the Danish line.

responsibilities :- To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English.- Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access.- To maintain a high degree of customer service for all support queries and adhere to all service...

We are seeking a Help Desk Expert with German language skills to join our team at TN Poland. As a Help Desk Expert, you will be the first point of contact for our customers, providing technical support and resolving issues efficiently.Your Key Responsibilities:Respond to customer inquiries via chat, email, and phoneAnalyze and troubleshoot technical issues...

Role OverviewThe Service Desk Technician with Shared Services Experience will be responsible for providing technical support to multiple customers in a shared services environment. This role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer...

About the Job:We are seeking a highly skilled Dutch and German speaking Service Desk Technician to join our team at Wipro. In this role, you will provide exceptional technical support to our clients via phone, email, chat, and web. As a Service Desk Technician, you will be the first point of contact for our clients, responding to their technical queries and...

about-project : Location and Work Mode: Gdańsk,Wave by Skanska building, Hybrid type of work. 3 days in the office and 2 days from home. responsibilities : Provide technical support, answering support queries via phone, email, chat, and web in Spanish and English. Maintain a high degree of customer service for all support queries and adhere to all service...