IT Service Desk Analyst for Multilingual Environment

Overview:Welcome to Wipro, where we are committed to delivering exceptional service to our clients. As a Multilingual Help Desk Analyst, you will play a critical role in ensuring that our clients receive the highest level of technical support. We are looking for an individual who is passionate about technology and has excellent communication skills in...

We are seeking a highly motivated IT Help Desk Professional to join our team as a Service Desk Analyst with Dutch and German language proficiency.The role involves providing technical support to multiple customers in a shared services environment, troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

As a Service Desk Engineer, you will be the first point of contact for end-users and will provide clear and professional communication regarding issue status and resolution.About the Company:Wipro IT Services is a leading provider of IT services and solutions. We offer a flexible benefits package tailored to your needs, including premium medical services,...

technologies-expected : ServiceNow Jira Remedy technologies-optional : PowerShell Bash about-project : We are seeking a skilled Service Desk Engineer to provide technical support to multiple customers in a shared services environment. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

Company OverviewWe are a leading IT consulting company, providing innovative solutions to global clients. Our team is passionate about delivering exceptional results and making a positive impact on our clients' businesses.Job SummaryWe are seeking an experienced Service Desk Analyst with Czech and Slovak language skills to join our team. As a Service Desk...

Job SummaryThe IT Service Desk Administrator will be responsible for providing technical support to multiple customers in a shared services environment. This role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction.Duties and...

About the RoleWe are looking for an experienced Customer Service Engineer to join our team as a Service Desk Analyst with Dutch and German language proficiency.The role involves providing technical support to multiple customers in a shared services environment, troubleshooting IT issues, managing service requests, and ensuring efficient resolution of...

Job DescriptionAs a Service Desk Analyst, you will be responsible for handling customer inquiries and resolving technical issues via phone, email, or chat.Key Responsibilities:Manage incoming service requests through various communication channels.Determine the root cause of technical issues and provide resolutions or escalate to senior technicians.Document...

Company OverviewAt Wipro Technologies, we believe that our people are our greatest asset. We provide a platform for growth and development where our employees can learn, grow, and create a career path that makes us an organization of opportunities beyond boundaries. Beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of...

responsibilities :- To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English.- Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access.- To maintain a high degree of customer service for all support queries and adhere to all service...

Job Overview:The Wipro Technologies Support Team is looking for a highly skilled IT Help Desk Analyst to provide technical assistance to multiple customers in a shared services environment. This is a unique opportunity to work with a diverse range of customers while developing your technical skills and expertise.Key Responsibilities:Deliver first and...

We are seeking an experienced IT Service Desk Analyst to join our multilingual team. As a Technical Service Representative, you will be responsible for providing technical support to users via phone, email, chat, and web in Spanish and English.You will maintain a high level of customer satisfaction by adhering to service management principles and meeting...

about-project : Location and Work Mode: Gdańsk, Warsaw Hybrid type of work. 3 days in the office and 2 days from home. responsibilities : Provide technical support, answering support queries via phone, email, chat, and web in French and English. Maintain a high degree of customer service for all support queries and adhere to all service management...

responsibilities : To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English. Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access. To maintain a high degree of customer service for all support queries and adhere to all service...

At Wipro, we invite talented individuals to join our team as Customer Care Representatives. As part of our global organization, you will play a critical role in providing technical support to customers via various channels.Key Responsibilities:Provide technical support to customers via phone, email, chat, and web in French and English.Maintain a high degree...

responsibilities : Responsible for Service ticket creation / assignment/ categorization / prioritization/ escalation/ tracking/ closure Call/Chat/Self-service/Email handling during the assigned period and adhere to break schedules and use the appropriate Aux as applicable Ticket re-assignment to PRG's (Problem Resolver Group) if ticket unresolved by L2...

responsibilities :- To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English.- Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access.- To maintain a high degree of customer service for all support queries and adhere to all service...

about-project :- Location and Work Mode:- Gdańsk, Warsaw- Hybrid type of work. 3 days in the office and 2 days from home.responsibilities :- Provide technical support, answering support queries via phone, email, chat, and web in French and English.- Maintain a high degree of customer service for all support queries and adhere to all service management...

About the JobWipro Technologies is a leading technology services company that provides innovative solutions to clients across the globe. We are committed to creating an accessible, supportive, and inclusive workplace where our employees can grow and thrive.As a Service Desk Analyst with Spanish, you will play a critical role in ensuring the smooth operation...

about-project : Location and Work Mode: Gdańsk,Wave by Skanska building, Hybrid type of work. 3 days in the office and 2 days from home. responsibilities : Provide technical support, answering support queries via phone, email, chat, and web in Spanish and English. Maintain a high degree of customer service for all support queries and adhere to all service...