Service Desk Analyst with German

responsibilities : To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English. Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access. To maintain a high degree of customer service for all support queries and adhere to all service...

About the RoleAs a skilled Service Desk Engineer, you will be responsible for providing technical support to multiple customers in a shared services environment. This involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining high customer satisfaction.ResponsibilitiesProvide first and...

responsibilities :- To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English.- Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access.- To maintain a high degree of customer service for all support queries and adhere to all service...

Job SummaryThe successful candidate will serve as an IT Help Desk Analyst in a dynamic shared services environment. The primary responsibility will be to provide exceptional technical support to multiple customers, resolving their IT-related queries and issues efficiently. The ideal candidate will have a proven track record in a similar role, coupled with...

about-project : Location and Work Mode: Gdańsk, Warsaw Hybrid type of work. 3 days in the office and 2 days from home. responsibilities : Provide technical support, answering support queries via phone, email, chat, and web in French and English. Maintain a high degree of customer service for all support queries and adhere to all service management...

about-project :- Location and Work Mode:- Gdańsk, Warsaw- Hybrid type of work. 3 days in the office and 2 days from home.responsibilities :- Provide technical support, answering support queries via phone, email, chat, and web in French and English.- Maintain a high degree of customer service for all support queries and adhere to all service management...

As a Service Desk Engineer, you will be the first point of contact for end-users and will provide clear and professional communication regarding issue status and resolution.About the Company:Wipro IT Services is a leading provider of IT services and solutions. We offer a flexible benefits package tailored to your needs, including premium medical services,...

responsibilities : Responsible for Service ticket creation / assignment/ categorization / prioritization/ escalation/ tracking/ closure Call/Chat/Self-service/Email handling during the assigned period and adhere to break schedules and use the appropriate Aux as applicable Ticket re-assignment to PRG's (Problem Resolver Group) if ticket unresolved by L2...

technologies-expected : ServiceNow Jira Remedy technologies-optional : PowerShell Bash about-project : We are seeking a skilled Service Desk Engineer to provide technical support to multiple customers in a shared services environment. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

about-project : Location and Work Mode: Gdańsk,Wave by Skanska building, Hybrid type of work. 3 days in the office and 2 days from home. responsibilities : Provide technical support, answering support queries via phone, email, chat, and web in Spanish and English. Maintain a high degree of customer service for all support queries and adhere to all service...

about-project :- Location and Work Mode:- Gdańsk,Wave by Skanska building,- Hybrid type of work. 3 days in the office and 2 days from home.responsibilities :- Provide technical support, answering support queries via phone, email, chat, and web in Spanish and English.- Maintain a high degree of customer service for all support queries and adhere to all...

Company OverviewWe are a leading IT consulting company, providing innovative solutions to global clients. Our team is passionate about delivering exceptional results and making a positive impact on our clients' businesses.Job SummaryWe are seeking an experienced Service Desk Analyst with Czech and Slovak language skills to join our team. As a Service Desk...

We are seeking a highly motivated IT Service Desk Agent to join our team at TN Poland. In this position, you will provide first-level technical support to customers via multiple communication channels.Key Tasks:Accurately identify and classify incidents, creating relevant tickets in our ITSM tool.Monitor call patterns to anticipate potential outages.Arrange...

Job DescriptionCustomer Service Specialist with GermanAs a Customer Service Specialist, you will play a vital role in delivering exceptional customer experiences.ResponsibilitiesHandle order processing and customer inquiriesRegister, track, and resolve disputes and queries from customers via phone and written communicationCollaborate with colleagues from...

About the Job:This job involves providing technical support to clients via phone, email, chat, and web in specific languages and English. The ideal candidate will have excellent customer service and communication skills and be able to work effectively in a dispersed team.Responsibilities:Providing 1st line technical support answering support queries via...

At TN Poland, we seek a skilled Help Desk Expert to deliver exceptional customer service. The Help Desk Expert will be responsible for providing 1st line technical support via multiple communication channels.Key Responsibilities:To identify the issue and create a ticket in our ITSM tool.To record call trends and identify potential outages.To make callbacks...

We are looking for an experienced IT Help Desk Agent to join our team at Wipro. The successful candidate will be responsible for providing top-notch technical support and assistance to our clients.Key Responsibilities:To troubleshoot and resolve customer technical issues via phone, email, chat, and web.To work closely with other teams to ensure seamless...

Business Analyst with French/German, GdańskAbout Sollers Consulting:We transform the financial & insurance industries by adapting them to new technologies. Collaboration and limitless potential are at the root of our success. We strive to be the best, both for our team and customers. We put people at the heart of every project.Our Business path is defined...

Job DescriptionAs a Service Desk Analyst with Czech and Slovak, you will be responsible for handling customer inquiries and resolving technical issues via phone, email, or chat.Key Responsibilities:Create, assign, categorize, prioritize, escalate, track, and close service tickets in a timely manner.Provide exceptional customer service by responding to calls,...

Job Title: Customer Support SpecialistFully Remote Opportunity with German Language RequirementAbout the Role:We are seeking a skilled and customer-oriented Customer Support Specialist to join our team in Gdańsk, Poland. The successful candidate will be responsible for providing exceptional support to internal and external clients, ensuring high-quality...