Service Desk Analyst with German

We are seeking a highly motivated IT Help Desk Professional to join our team as a Service Desk Analyst with Dutch and German language proficiency.The role involves providing technical support to multiple customers in a shared services environment, troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

responsibilities : To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English. Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access. To maintain a high degree of customer service for all support queries and adhere to all service...

responsibilities :- To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English.- Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access.- To maintain a high degree of customer service for all support queries and adhere to all service...

Job Overview:The Wipro Technologies Support Team is looking for a highly skilled IT Help Desk Analyst to provide technical assistance to multiple customers in a shared services environment. This is a unique opportunity to work with a diverse range of customers while developing your technical skills and expertise.Key Responsibilities:Deliver first and...

We are seeking a Help Desk Expert with German language skills to join our team at TN Poland. As a Help Desk Expert, you will be the first point of contact for our customers, providing technical support and resolving issues efficiently.Your Key Responsibilities:Respond to customer inquiries via chat, email, and phoneAnalyze and troubleshoot technical issues...

About the RoleWe are looking for an experienced Customer Service Engineer to join our team as a Service Desk Analyst with Dutch and German language proficiency.The role involves providing technical support to multiple customers in a shared services environment, troubleshooting IT issues, managing service requests, and ensuring efficient resolution of...

Job DescriptionAs a Service Desk Analyst, you will be responsible for handling customer inquiries and resolving technical issues via phone, email, or chat.Key Responsibilities:Manage incoming service requests through various communication channels.Determine the root cause of technical issues and provide resolutions or escalate to senior technicians.Document...

Company OverviewAt Wipro Technologies, we believe that our people are our greatest asset. We provide a platform for growth and development where our employees can learn, grow, and create a career path that makes us an organization of opportunities beyond boundaries. Beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of...

about-project : Location and Work Mode: Gdańsk, Warsaw Hybrid type of work. 3 days in the office and 2 days from home. responsibilities : Provide technical support, answering support queries via phone, email, chat, and web in French and English. Maintain a high degree of customer service for all support queries and adhere to all service management...

about-project :- Location and Work Mode:- Gdańsk, Warsaw- Hybrid type of work. 3 days in the office and 2 days from home.responsibilities :- Provide technical support, answering support queries via phone, email, chat, and web in French and English.- Maintain a high degree of customer service for all support queries and adhere to all service management...

As a Service Desk Engineer, you will be the first point of contact for end-users and will provide clear and professional communication regarding issue status and resolution.About the Company:Wipro IT Services is a leading provider of IT services and solutions. We offer a flexible benefits package tailored to your needs, including premium medical services,...

responsibilities : Responsible for Service ticket creation / assignment/ categorization / prioritization/ escalation/ tracking/ closure Call/Chat/Self-service/Email handling during the assigned period and adhere to break schedules and use the appropriate Aux as applicable Ticket re-assignment to PRG's (Problem Resolver Group) if ticket unresolved by L2...

technologies-expected : ServiceNow Jira Remedy technologies-optional : PowerShell Bash about-project : We are seeking a skilled Service Desk Engineer to provide technical support to multiple customers in a shared services environment. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

Why Choose Us?At Wipro Technologies, we offer a unique opportunity to work with a global leader in the IT industry. Our team is passionate about delivering exceptional customer service and supporting our employees in their career growth. We provide a comprehensive benefits package, including flexible benefits, premium medical services, life and disability...

about-project : Location and Work Mode: Gdańsk,Wave by Skanska building, Hybrid type of work. 3 days in the office and 2 days from home. responsibilities : Provide technical support, answering support queries via phone, email, chat, and web in Spanish and English. Maintain a high degree of customer service for all support queries and adhere to all service...

about-project :- Location and Work Mode:- Gdańsk,Wave by Skanska building,- Hybrid type of work. 3 days in the office and 2 days from home.responsibilities :- Provide technical support, answering support queries via phone, email, chat, and web in Spanish and English.- Maintain a high degree of customer service for all support queries and adhere to all...

Company OverviewWe are a leading IT consulting company, providing innovative solutions to global clients. Our team is passionate about delivering exceptional results and making a positive impact on our clients' businesses.Job SummaryWe are seeking an experienced Service Desk Analyst with Czech and Slovak language skills to join our team. As a Service Desk...

We are seeking a highly motivated IT Service Desk Agent to join our team at TN Poland. In this position, you will provide first-level technical support to customers via multiple communication channels.Key Tasks:Accurately identify and classify incidents, creating relevant tickets in our ITSM tool.Monitor call patterns to anticipate potential outages.Arrange...

BenefitsAs a valued member of our team, you will receive a comprehensive package of benefits, including:Flexible benefits package tailored to your needsPremium medical services for employees and family membersLife & Disability Insurance for employees and family membersSocial Fund benefits: holiday bonuses, kindergarten allowances, etc.Integration and...

Job DescriptionCustomer Service Specialist with GermanAs a Customer Service Specialist, you will play a vital role in delivering exceptional customer experiences.ResponsibilitiesHandle order processing and customer inquiriesRegister, track, and resolve disputes and queries from customers via phone and written communicationCollaborate with colleagues from...