Service Desk Analyst with German

We are seeking a highly motivated IT Help Desk Professional to join our team as a Service Desk Analyst with Dutch and German language proficiency.The role involves providing technical support to multiple customers in a shared services environment, troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

About the Job:We are seeking a highly skilled Dutch and German speaking Service Desk Technician to join our team at Wipro. In this role, you will provide exceptional technical support to our clients via phone, email, chat, and web. As a Service Desk Technician, you will be the first point of contact for our clients, responding to their technical queries and...

Overview:Welcome to Wipro, where we are committed to delivering exceptional service to our clients. As a Multilingual Help Desk Analyst, you will play a critical role in ensuring that our clients receive the highest level of technical support. We are looking for an individual who is passionate about technology and has excellent communication skills in...

responsibilities : To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English. Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access. To maintain a high degree of customer service for all support queries and adhere to all service...

responsibilities :- To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English.- Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access.- To maintain a high degree of customer service for all support queries and adhere to all service...

Job Overview:The Wipro Technologies Support Team is looking for a highly skilled IT Help Desk Analyst to provide technical assistance to multiple customers in a shared services environment. This is a unique opportunity to work with a diverse range of customers while developing your technical skills and expertise.Key Responsibilities:Deliver first and...

We are seeking a Help Desk Expert with German language skills to join our team at TN Poland. As a Help Desk Expert, you will be the first point of contact for our customers, providing technical support and resolving issues efficiently.Your Key Responsibilities:Respond to customer inquiries via chat, email, and phoneAnalyze and troubleshoot technical issues...

About the RoleWe are looking for an experienced Customer Service Engineer to join our team as a Service Desk Analyst with Dutch and German language proficiency.The role involves providing technical support to multiple customers in a shared services environment, troubleshooting IT issues, managing service requests, and ensuring efficient resolution of...

Job DescriptionAs a Service Desk Analyst, you will be responsible for handling customer inquiries and resolving technical issues via phone, email, or chat.Key Responsibilities:Manage incoming service requests through various communication channels.Determine the root cause of technical issues and provide resolutions or escalate to senior technicians.Document...

about-project : Location and Work Mode: Gdańsk, Warsaw Hybrid type of work. 3 days in the office and 2 days from home. responsibilities : Provide technical support, answering support queries via phone, email, chat, and web in French and English. Maintain a high degree of customer service for all support queries and adhere to all service management...

Company OverviewAt Wipro Technologies, we believe that our people are our greatest asset. We provide a platform for growth and development where our employees can learn, grow, and create a career path that makes us an organization of opportunities beyond boundaries. Beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of...

about-project :- Location and Work Mode:- Gdańsk, Warsaw- Hybrid type of work. 3 days in the office and 2 days from home.responsibilities :- Provide technical support, answering support queries via phone, email, chat, and web in French and English.- Maintain a high degree of customer service for all support queries and adhere to all service management...

As a Service Desk Engineer, you will be the first point of contact for end-users and will provide clear and professional communication regarding issue status and resolution.About the Company:Wipro IT Services is a leading provider of IT services and solutions. We offer a flexible benefits package tailored to your needs, including premium medical services,...

Key Skills and QualificationsTo succeed in this role, you will need strong communication skills, accuracy, and attention to detail. Experience working as a help desk supporter or in a similar capacity is essential. Proficiency in English and German languages (at least C1 level) is required.Familiarity with Microsoft Endpoint Management and ITIL certification...

responsibilities : Responsible for Service ticket creation / assignment/ categorization / prioritization/ escalation/ tracking/ closure Call/Chat/Self-service/Email handling during the assigned period and adhere to break schedules and use the appropriate Aux as applicable Ticket re-assignment to PRG's (Problem Resolver Group) if ticket unresolved by L2...

technologies-expected : ServiceNow Jira Remedy technologies-optional : PowerShell Bash about-project : We are seeking a skilled Service Desk Engineer to provide technical support to multiple customers in a shared services environment. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

Why Choose Us?At Wipro Technologies, we offer a unique opportunity to work with a global leader in the IT industry. Our team is passionate about delivering exceptional customer service and supporting our employees in their career growth. We provide a comprehensive benefits package, including flexible benefits, premium medical services, life and disability...

about-project : Location and Work Mode: Gdańsk,Wave by Skanska building, Hybrid type of work. 3 days in the office and 2 days from home. responsibilities : Provide technical support, answering support queries via phone, email, chat, and web in Spanish and English. Maintain a high degree of customer service for all support queries and adhere to all service...

about-project :- Location and Work Mode:- Gdańsk,Wave by Skanska building,- Hybrid type of work. 3 days in the office and 2 days from home.responsibilities :- Provide technical support, answering support queries via phone, email, chat, and web in Spanish and English.- Maintain a high degree of customer service for all support queries and adhere to all...

Join our team as a Customer Support Specialist with IT expertise and contribute to delivering exceptional customer experiences. As a Technical Service Representative, you will be responsible for providing technical support via phone, email, chat, and web in Spanish and English.You will maintain a high level of customer satisfaction by adhering to service...