IT Service Desk Engineer

technologies-expected : ServiceNow Jira Remedy technologies-optional : PowerShell Bash about-project : We are seeking a skilled Service Desk Engineer to provide technical support to multiple customers in a shared services environment. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

Service Desk EngineerWe are looking for a highly skilled and experienced Service Desk Engineer with Italian language skills to join our team.ResponsibilitiesProvide first and second-level IT support to multiple customers via various communication channelsDiagnose and troubleshoot hardware, software, and network issuesEscalate complex issues to higher-level...

Job SummaryThe IT Service Desk Administrator will be responsible for providing technical support to multiple customers in a shared services environment. This role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction.Duties and...

At Wipro, we invite talented individuals to join our team as Customer Care Representatives. As part of our global organization, you will play a critical role in providing technical support to customers via various channels.Key Responsibilities:Provide technical support to customers via phone, email, chat, and web in French and English.Maintain a high degree...

About the Position:The IT Service Desk Analyst will be responsible for providing technical support to clients via phone, email, or chat. This role requires strong problem-solving skills, attention to detail, and excellent communication skills.Responsibilities:Troubleshoot hardware, software, and network issuesEducate clients on best practices and...

Job SummaryThis Service Desk Analyst position offers an exciting opportunity to join our dynamic team, supporting multiple customers across various industries. As a key member of our IT support structure, you will contribute significantly to delivering exceptional services by addressing customer queries efficiently.Main ResponsibilitiesProvide comprehensive...

Job DescriptionWe are seeking a highly skilled and experienced Service Desk Analyst with Italian language skills to join our team.Key ResponsibilitiesProvide IT support to multiple customers via various communication channelsDiagnose and troubleshoot hardware, software, and network issuesEscalate complex issues to higher-level support teams as...

about-project : Location and Work Mode: Gdańsk, Warsaw Hybrid type of work. 3 days in the office and 2 days from home. responsibilities : Provide technical support, answering support queries via phone, email, chat, and web in French and English. Maintain a high degree of customer service for all support queries and adhere to all service management...

Join our team as a Customer Support Specialist with IT expertise and contribute to delivering exceptional customer experiences. As a Technical Service Representative, you will be responsible for providing technical support via phone, email, chat, and web in Spanish and English.You will maintain a high level of customer satisfaction by adhering to service...

responsibilities : Responsible for Service ticket creation / assignment/ categorization / prioritization/ escalation/ tracking/ closure Call/Chat/Self-service/Email handling during the assigned period and adhere to break schedules and use the appropriate Aux as applicable Ticket re-assignment to PRG's (Problem Resolver Group) if ticket unresolved by L2...

We're looking for a seasoned Help Desk Analyst with language skills to join our Wipro Technologies team. As a key member of our support team, you'll provide expert assistance to customers, resolving technical issues and enhancing their overall experience.Key ResponsibilitiesYour primary duties will include:Offering top-tier support services to clients across...

About the RoleThe Help Desk Engineer with German and Polish will be responsible for providing technical support to multiple customers in a shared services environment. This role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer...

responsibilities : To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English. Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access. To maintain a high degree of customer service for all support queries and adhere to all service...

about-project :- Location and Work Mode:- Gdańsk, Warsaw- Hybrid type of work. 3 days in the office and 2 days from home.responsibilities :- Provide technical support, answering support queries via phone, email, chat, and web in French and English.- Maintain a high degree of customer service for all support queries and adhere to all service management...

responsibilities :- To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English.- Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access.- To maintain a high degree of customer service for all support queries and adhere to all service...

Key ResponsibilitiesThis Service Desk Technician position involves providing technical support to our customers, resolving issues related to hardware, software, and networks. You will be responsible for escalating complex problems to higher-level support teams and documenting all issues and resolutions.To be successful, you must have strong problem-solving...

About the CompanyWipro Technologies is a leading technology services and consulting company focused on delivering innovative solutions that address clients' most complex digital transformation needs.Why Join Us?Collaborative and dynamic work environment.Ongoing training and development opportunities.Competitive compensation package, including flexible...

Role OverviewThe Service Desk Technician with Shared Services Experience will be responsible for providing technical support to multiple customers in a shared services environment. This role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer...

Role OverviewWe are seeking an accomplished Service Desk Analyst to join our Poland-based team. This individual will play a pivotal role in delivering top-notch IT support services, working closely with clients from various sectors.Key AccountabilitiesManage IT incidents and requests efficiently, adhering to SLA requirements.Collaborate with cross-functional...

About the Job:We are seeking a highly skilled Dutch and German speaking Service Desk Technician to join our team at Wipro. In this role, you will provide exceptional technical support to our clients via phone, email, chat, and web. As a Service Desk Technician, you will be the first point of contact for our clients, responding to their technical queries and...