Service Desk Engineer

technologies-expected : ServiceNow Jira Remedy technologies-optional : PowerShell Bash about-project : We are seeking a skilled Service Desk Engineer to provide technical support to multiple customers in a shared services environment. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

Job SummaryWe are looking for a skilled and enthusiastic Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support and assistance to our clients via phone, email, or chat.Key Responsibilities:Provide technical assistance to end-users via phone, email, or chat.Diagnose, troubleshoot, and resolve...

Work with usTitle: Service Desk Analyst - Czech and SlovakRequisition ID: 51935Country/Region: PLWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities...

Job DescriptionWe are seeking an IT Service Desk Analyst to join our team. As a key member of our Service Desk, you will be responsible for providing timely and effective support to our colleagues across various departments.Key Responsibilities:Offer first- and first-level support for all systems and devices.Utilize SCCM for remote troubleshooting.Guide...

Job Description: We are looking for an experienced IT Service Desk Professional to provide first- and second-level technical support to our clients. This role involves diagnosing, troubleshooting, and resolving hardware, software, and network issues. The successful candidate will be responsible for escalating complex issues to higher-level support teams when...

About the RoleWe are seeking a highly motivated and organized Service Desk Analyst to join our team. As a key member of our Service Desk, you will be responsible for providing exceptional customer service and technical support to our clients.Responsibilities:Provide timely and effective resolution to client inquiries.Escalate complex issues to higher-level...

Job SummaryThis Service Desk Analyst position offers an exciting opportunity to join our dynamic team, supporting multiple customers across various industries. As a key member of our IT support structure, you will contribute significantly to delivering exceptional services by addressing customer queries efficiently.Main ResponsibilitiesProvide comprehensive...

We are looking for a Service Desk Analyst to join our team in Poland. As a Service Desk Analyst, you will be responsible for providing excellent customer service and resolving technical issues in a timely manner.Company OverviewWipro Limited is a leading technology services and consulting company that helps clients realize their boldest ambitions and build...

Job Overview:">We are seeking a highly skilled Technical Service Desk Professional to join our team at WIPRO IT SERVICES POLAND Sp. z o.o.">Your Key Responsibilities:">">Provide first and second-level IT support for multiple customers across various channels.">Diagnose and resolve hardware, software, and network issues in a prompt and professional...

We are looking for a Customer Service Engineer to join our team and provide technical support to multiple customers in a shared services environment.About the RoleThis is an exciting opportunity for a skilled engineer to work with multiple customers, troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

Job DescriptionRole: The purpose of this role is to be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues in line with Wipro's Service Desk objectives.Responsibilities:Respond to queries from all calls, portal, emails, and chats from the client.Become familiar with each client and their respective...

Job OverviewWe are seeking a skilled Service Desk Analyst to join our team at WIPRO IT SERVICES POLAND Sp. z o.o.This is an excellent opportunity for individuals who possess strong technical skills, excellent communication abilities, and a passion for delivering exceptional customer service.

Work with usTitle: Service Desk Analyst with SpanishRequisition ID: 40257Country/Region: PLWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in...

Search by 'Skills' or 'Keywords' or 'Requisition ID'Search by CountrySelect how often (in days) to receive an alert:Work with usTitle: Service Desk Analyst with Spanish or Portuguese or FrenchRequisition ID: 51961Country/Region: PLWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building...

About the Position:The IT Service Desk Analyst will be responsible for providing technical support to clients via phone, email, or chat. This role requires strong problem-solving skills, attention to detail, and excellent communication skills.Responsibilities:Troubleshoot hardware, software, and network issuesEducate clients on best practices and...

We're looking for a seasoned Help Desk Analyst with language skills to join our Wipro Technologies team. As a key member of our support team, you'll provide expert assistance to customers, resolving technical issues and enhancing their overall experience.Key ResponsibilitiesYour primary duties will include:Offering top-tier support services to clients across...

Service Desk Analyst91_5809ObowiązkiServe as a primary technical point of contact for assigned clients, ensuring their business needs and service expectations are met.Maintain up-to-date knowledge of each client's environment, configuration, and requirements.Collaborate with internal teams to identify and propose solutions that generate revenue for Global...

Key ResponsibilitiesThis Service Desk Technician position involves providing technical support to our customers, resolving issues related to hardware, software, and networks. You will be responsible for escalating complex problems to higher-level support teams and documenting all issues and resolutions.To be successful, you must have strong problem-solving...

Key ResponsibilitiesThis position involves being the primary point of contact for B2B users, handling queries through various channels, and escalating issues when necessary.Key responsibilities include:Logging all service desk tickets accurately and efficiently.Managing customer expectations and providing timely resolutions.Collaborating with internal teams...

Role OverviewWe are seeking an accomplished Service Desk Analyst to join our Poland-based team. This individual will play a pivotal role in delivering top-notch IT support services, working closely with clients from various sectors.Key AccountabilitiesManage IT incidents and requests efficiently, adhering to SLA requirements.Collaborate with cross-functional...