Service Desk Expert
4 dni temu
This Service Desk Analyst position offers an exciting opportunity to join our dynamic team, supporting multiple customers across various industries. As a key member of our IT support structure, you will contribute significantly to delivering exceptional services by addressing customer queries efficiently.
Main Responsibilities- Provide comprehensive IT support through effective ticket management.
- Develop strong relationships with customers, ensuring seamless communication and issue resolution.
In addition to technical expertise, you will need excellent verbal and written communication skills, a strong customer service orientation, and the ability to work independently while managing multiple priorities.
Essential Qualifications- Experience in a similar role, ideally with exposure to ITIL framework and ITSM tools.
- Fluency in Czech and Slovak languages, with English language skills at least B2 level.
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