HRSS Analyst with German and Polish Language Skills
5 godzin temu
We are seeking a highly skilled HRSS Analyst with German and Polish language proficiency to join our team. As an HRSS Analyst, you will provide comprehensive transactional and query management support for Hire to Retire processes.
Your Responsibilities- Work as part of an experienced squad aligned to 'Hire to Retire' services.
- Provide HR services, such as handling queries and providing first-line advice and guidance. Executes data transactions or system transactions, where these cannot be performed by self-service or automation.
- Interact with other subject matter experts (e.g. BHR, CoE, factory HR, etc.) and internal teams (e.g. solutions team) to identify the best solutions for employee queries.
- Prioritize cases and conduct continuous follow-ups/check-ins to ensure case closure.
- Drive continuous improvement in HR service delivery.
- Gain cross-disciplinary HR knowledge to deliver end-to-end ownership of customer experiences.
- Raise continuous improvement opportunities.
- Fluent German, Polish, and English (any other European language is an advantage).
- Able to manage transactions with competing priorities and multiple stakeholders is essential.
- Demonstrated knowledge of H2R processes and continuous improvement implementation within Shared Services environment.
- Basic change management skills to deliver new processes.
- Exceptional attention to detail.
- Excellent Microsoft applications knowledge (Excel; Word; PowerPoint).
- Conversant in Success Factors, Service Now will be beneficial.
Diversity and inclusion, Data and Analytics, Storytelling; Data-led storytelling, Organisational structure, Coaching skills; Facilitation skills, Change management, Execute plans, Strategic mindset, Employment engagement, Digital literacy, Operational Excellence, Commercial acumen, Courageous leadership.
What We OfferWith inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
EqualityWe recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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