IT Specialist With Global Support

7 dni temu


Kraków, Lesser Poland Lundbeck GBS Kraków Pełny etat

Lundbeck GBS Krakow is a part of corporate functions and a strategic part of Lundbeck, global pharmaceutical company specialized in brain diseases.

About the Role

We are seeking an IT Service Desk Specialist to join our dynamic team in Krakow. As an IT Specialist, you will be an integral part of the Global IT Service Desk team and provide essential IT support to Lundbeck employees and external consultants worldwide.

Key Responsibilities:

  • Handle reported IT service requests and incidents, ensuring swift restoration of normal service with minimal disruption to our business operations.
  • Participate in different IT projects.

Requirements

To be successful in this role, you should have:

  • Minimum of 2 years professional experience, particularly in end-user support within an international Service Desk.
  • Proficient in Windows 10, Active Directory, Share Point, Office 365, and ITSM Systems.
  • C1 level in both English and Danish.

What We Offer

We offer rewarding careers with a mix of exciting tasks and development opportunities that are balanced with initiatives focused on your well-being.

Our benefits package includes:

  • Cafeteria program
  • Unique recognition system
  • Holiday bonus for when you're out of the office
  • Comfortable and modern office with top-notch equipment and well-equipped relax rooms
  • Robby integration and event framework
  • Private healthcare and life insurance
  • Employee capital plans (retirement saving system)

Estimated Salary: $60,000 - $80,000 per year



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