Field Service Technician

13 godzin temu


Warszawa, Mazovia, Polska Abbott Pełny etat

The Opportunity

Abbott is seeking a skilled Field Service Engineer to join our team in Poland. As a Field Service Engineer, you will be responsible for installing, maintaining, and troubleshooting molecular instrumentation in a field-based position that requires daily travel across assigned territories in Europe.

Key Responsibilities:

  • Installation and implementation of new systems in current and new customer sites.
  • Performing preventative maintenance interventions, including hardware and software upgrades and repair interventions on molecular instrumentation.
  • Troubleshooting application and instrumentation by telephone and on-site, complaint logging and tracking in Call Management Systems.
  • Providing on-site customer support for software and hardware upgrades and training.
  • Active participation in Abbott Molecular conference calls, service summits, expert meetings, and workshops.
  • Providing primary service and support to the defined territory.
  • Maintaining and managing own tools and accessories needed to perform repairs and preventative maintenance, including timely validations of tools according to defined procedures.
  • Maintaining and managing own Spare Parts Field Service inventory kits according to defined procedures.
  • Closing cooperation with Application Support Specialists and the Commercial team to support business growth.
  • Reporting monthly highlights to Service Management, including spare part usage report.
  • Representing Abbott in a professional manner.
  • Informing Service Management about any issues with Abbott products.

Required Qualifications and Background:

  • University degree in Engineering, Bio-medical Engineering, or related sciences.
  • Prior experience in service engineering would be an advantage, but fresh graduates are also welcome to apply.
  • Strong technical skills and engineering mindset.
  • Fluency in English is essential (both written and spoken).
  • Native Polish is a must.
  • Team orientation and strong communication skills.
  • Willingness to travel to assigned areas.
  • Driving license, category B.

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