Order Management Specialist with German Language Skills

2 tygodni temu


Łódź, Łódź Voivodeship, Polska Philips Pełny etat

This role is an exciting opportunity to join Philips' Supply Chain organization, where you will play a key part in supporting sales and managing orders for Health System products.



Your Key Responsibilities


  • Manage incoming customer orders, ensuring accurate and complete information until the order is ready for booking
  • Collaborate with Account Managers, Project Managers, and stakeholders to resolve any issues or discrepancies
  • Proactively communicate with the sales organization to gather missing information and ensure timely handovers
  • Develop and maintain a deep understanding of SAP and other ERP systems to optimize order management processes
  • Provide exceptional customer service, responding to queries and concerns in a timely and professional manner
  • Contribute to the ongoing improvement of order management processes and workflows


Requirements


  • Minimum 2 years of experience in a similar role, preferably in a matrix organization
  • Excellent communication and interpersonal skills, with the ability to work effectively with multiple stakeholders
  • Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage competing demands
  • Proficient in German and English languages, with a strong ability to communicate complex information
  • Knowledge of SAP or other ERP systems, with a willingness to learn and adapt to new technologies


About Philips


  1. We are a health technology company dedicated to improving people's lives through innovative solutions
  2. We believe that every human matters, and we strive to make healthcare more accessible and equitable
  3. We offer a dynamic and supportive work environment, with opportunities for professional growth and development
  4. We prioritize diversity, equity, and inclusion, and are committed to creating a workplace that values and respects all individuals


We are an equal opportunities employer, and welcome applications from diverse candidates. If you are passionate about healthcare and technology, and share our values and mission, we encourage you to apply for this exciting opportunity.



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