Customer Order Specialist with German Language Skills

2 tygodni temu


Łódź, Łódź Voivodeship, Polska Philips Pełny etat
Job Title: Customer Order Specialist with German

Job Summary: Philips is seeking a Customer Order Specialist with German language skills to join our Supply Chain team. The successful candidate will be responsible for managing incoming customer orders, coordinating the process to complete and correct order information, and ensuring timely hand-over of cases to order management.


About the Role:

Your Key Responsibilities:



  • Manage incoming customer orders, overseeing and coordinating the process to complete and correct order information until the order is ready to be booked
  • Handle quotation process, preparing offers details, verifying price data, and preparing documents for customers
  • Collaborate proactively with Account Managers, Project Managers, Product Managers, and other stakeholders until cases are completed and prepared for further processing in the Supply Chain team
  • Ensure all parts of a customer order are correctly listed on the order, including those from factories and 3rd party suppliers
  • Collect missing information from specialists in the sales organization
  • Ensure timely hand-over of cases to order management according to the agreed policy
  • Support standardizing and documenting the way of working within the sales support team

What We Offer:

Join Philips, a health technology company dedicated to improving lives through innovative healthcare solutions. Our team is passionate about delivering exceptional results and making a meaningful impact.


Key Qualifications:



  • Minimum 2 years of experience in a matrix organization, within Supply Chain, Master Data, Sales Support/Operations, Customer Service, or Finance
  • Good communication skills and ability to cooperate with multiple functions to deliver results
  • Ability to prioritize work and attention to detail
  • Proficient in German and English languages (B2 or higher)
  • Familiarity with SAP or other ERP systems and Salesforce (an advantage)

About Philips:

We are a health technology company committed to providing quality healthcare solutions to people worldwide. Our mission is to improve lives and advance healthcare through innovative products and services.


Benefits:

  • Hybrid model of working
  • Annual bonus based on performance achieved
  • Private medical care with the option to extend it to family members
  • Benefit System cards
  • Discount for Philips' products
  • Wide variety of trainings & learning opportunities
  • Promotion of a healthy lifestyle in the office
  • Employee Assistance Program

If you're passionate about delivering exceptional results and making a meaningful impact, join Philips today


Learn more about our commitment to diversity and inclusion .


#LI-EU #LI-Hybrid #GBS



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