Customer Success Advocate

G2A.COM is the world's largest digital entertainment marketplace, where over 30 million people from 180 countries have purchased more than 100 million digital items. Our platform offers a rich selection of digital codes for games, software, gift cards, subscriptions, DLCs, in-game items, and various digital entertainment.

We're a team of 400 exceptional experts from 12 nationalities, working in a hybrid model, some remotely, or on-site in a chosen location. Our R&D center is in Rzeszow, with offices in Warsaw and Krakow, and our main headquarters are in Hong Kong, with the central office in Amsterdam.

We address each other by our first name, are supportive, and share knowledge. We operate based on DEI values – Diversity, Equity, and Inclusion – and provide extensive development opportunities, with over 180 events in 2023. We work in a dynamically changing environment, utilizing the latest technologies like AI, AR, and cybersecurity solutions.

We regularly check job satisfaction, with impressive results: 88% of our team members are satisfied with work-life balance, 93% appreciate teamwork, and 83% value managerial support. The average tenure at G2A.COM is 5 years, making it a place where people want to be.

By joining G2A.COM, you'll have the opportunity to collaborate with international brands like Google, PayPal, Amazon, VISA, Mastercard, PayU, EY, Synerise, Modivo, Empik, and Microsoft. We think and act globally, guided by analysis and data, while also valuing intuition and experience-based insights.

We offer a great work atmosphere, attractive development opportunities, and constant support in confronting daily challenges. Our benefits include a welcome pack, vouchers for the Motivizer platform, private healthcare, the MultiSport card, and many more. You'll also receive discount codes to use on the G2A.COM sales platform.

• Take care of customer satisfaction and provide professional support
• Solve tickets submitted by customers and provide necessary support regarding our services and products
• Take responsibility for effective communication with clients and recommend the best solutions to their problems
• Take care of the company's good image among its customers
• Respond to customers' emails and tickets
• Coordinate actions with people from other departments as necessary