Air Travel Fairness Advocate
3 dni temu
At AirHelp, we're on a mission to make air travel fairer for millions of passengers affected by delayed, canceled, or overbooked flights. Our dynamic and international team is dedicated to ensuring that travelers receive the compensation they deserve.
Salary and BenefitsThe salary for this role is 5500 - 7000 PLN gross per month, plus up to 3000 PLN gross performance bonus. Employees also enjoy a range of benefits, including private life and health insurance, flexible benefits, annual travel allowance, work from anywhere options, language classes, and more.
Job DescriptionThis role involves being the friendly and helpful voice of AirHelp, supporting customers throughout their claim journey via email, chat, and social media. The successful candidate will use training provided to confidently assess claims, answer questions, and apply legal knowledge to help customers. Collaboration with other departments is essential to ensure a seamless customer experience.
Required Skills and Qualifications- Friendly and helpful communication style
- Strong problem-solving abilities
- Fluency in English and Hungarian
- Eagerness to learn about the airline industry and customer service
- Genuine willingness to help people and go the extra mile
- Strong adherence to procedures with a keen eye for detail
- Ability to thrive in a fast-paced environment while staying organized and prioritizing tasks efficiently
A degree is not required, as we provide comprehensive training for our employees. We're looking for motivated, eager-to-learn individuals who are ready to grow with us.
Benefits- Private life and health insurance
- Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy
- Annual travel allowance
- Work from anywhere for up to 2 weeks/year
- Language classes
- Personalized progression plan
- Internal training programs and knowledge-sharing events
- Unlimited, free use of AirHelp's services
- Pre-paid virtual card
- Office commute subsidy
- Access to mindfulness and well-being platform (Mindgram)
- Team days and Parties
-
Air Travel Compensation Specialist
2 dni temu
Gdańsk, Pomerania, Polska careersinpoland Pełny etatMain Page / Jobs / Junior Operations Specialist in Customer SupportJob DescriptionAirHelp is on a mission to make air travel fairer. Our team assists millions of passengers in receiving their rightful compensation for delayed, canceled, or overbooked flights.We're looking for a dedicated individual who can support our customers throughout their claim journey...
-
Customer Support Operations Assistant
2 dni temu
Gdańsk, Pomerania, Polska careersinpoland Pełny etatAbout UsAt AirHelp, we're committed to making the world of travel better. Our global team of 400 AirHelpers speaks 19 languages and aims to provide a stress-free travel experience for all.Why Join Us?We offer a truly lovable place to work, where equality and diversity are valued. Our offices are fully accessible, and we customize interviews to accommodate...
-
Gdańsk, Pomerania, Polska AirHelp Services Poland Sp. z o.o. Pełny etatAs a Customer Support Specialist at AirHelp Services Poland Sp. z o.o., you will be the face of our company, providing top-notch support to air passengers globally. Your role will involve assisting customers throughout the claim-handling process, from initial contact to resolution.Salary and BenefitsThe compensation package includes a competitive salary of...
-
Cabin Crew Recruitment Day
6 dni temu
Gdańsk, Pomerania, Polska Wizz Air Pełny etatHave you ever dreamed of a unique place of work while being on the go and meeting new people? We have good news for you: our Cabin Crew life is just like that We are continuously searching for positive, energetic and motivated candidates for flight attendant/cabin crew positions to join our award-winning team.JOIN OUR RECRUITMENT DAYSWe are constantly...
-
Operations Coordinator for Air Travel
2 dni temu
Gdańsk, Pomerania, Polska careersinpoland Pełny etatJob DescriptionWe're seeking a motivated and results-driven professional to fill the role of Junior Operations Specialist in Customer Support.In this position, you will be responsible for supporting customers throughout their claim journey, using your analytical skills to assess claims and provide resolutions.Our ideal candidate should possess excellent...
-
Junior Operations Specialist in Customer Support
4 tygodni temu
Gdańsk, Pomerania, Polska AirHelp Services Poland Sp. z o.o. Pełny etatAre you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25 nationalities and counting) as a Junior Specialist in Customer Support and make a difference for air travelers while being supported by our proprietary Artificial...
-
Junior Operations Specialist in Customer Support
4 tygodni temu
Gdańsk, Pomerania, Polska AirHelp Services Poland Sp. z o.o. Pełny etatAre you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25 nationalities and counting) as a Junior Specialist in Customer Support and make a difference for air travelers while being supported by our proprietary Artificial...
-
Junior Operations Specialist in Customer Support
3 tygodni temu
Gdańsk, Pomerania, Polska AirHelp Services Poland Sp. z o.o. Pełny etatAre you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25 nationalities and counting) as a Junior Specialist in Customer Support and make a difference for air travelers while being supported by our proprietary Artificial...
-
Gdańsk, Pomerania, Polska careersinpoland Pełny etatOperations Assistant - Customer Support TeamOperations AssistantAirhelpWe're a dynamic company dedicated to making air travel fairer.Join us and turn your language skills and problem-solving abilities into a rewarding career.Please submit your application in English.About Your Role:You'll be the friendly voice of AirHelp, supporting customers via email,...
-
Customer Operations Support Specialist
3 dni temu
Gdańsk, Pomerania, Polska AirHelp Pełny etatAbout UsAt AirHelp, we're driven by a passion to make air travel fairer for everyone. With a global presence and a diverse team, we're committed to delivering exceptional customer experiences through our innovative approach and expertise.Role SummaryWe're seeking an experienced Claims Resolution Expert in Customer Support to join our team. This individual...
-
Junior Operations Specialist in Customer Support
1 tydzień temu
Gdańsk, Pomerania, Polska AirHelp Pełny etatJunior Operations Specialist in Customer Support (Arabic)Department: Customer OperationsEmployment Type: Full TimeLocation: GdańskCompensation: 5500 - 7000 PLN gross (plus up to 3000 PLN performance bonus)/monthDescriptionAre you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked...
-
Gdańsk, Pomerania, Polska AirHelp Pełny etatJunior Operations Specialist in Customer Support (Arabic)Department: Customer OperationsEmployment Type: Full TimeLocation: GdańskCompensation: 5500 - 7000 PLN gross (plus up to 3000 PLN performance bonus)/monthDescriptionAre you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked...
-
International Claims Consultant
3 dni temu
Gdańsk, Pomerania, Polska AirHelp Pełny etatMake a DifferenceDo you want to make a real difference in the lives of air travelers? Are you passionate about delivering exceptional customer experiences? We're looking for a Claims Resolution Expert in Customer Support to join our team!About the RoleIn this role, you'll be responsible for providing expert support to customers navigating their claims....
-
Gdańsk, Pomerania, Polska AirHelp Services Poland Sp. z o.o. Pełny etatDo you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in English and German? Then you might be just who we're looking for — even if you don't have experience yet. At AirHelp, we're on a mission to make air travel fairer. Every year, millions of passengers are affected by delayed, canceled,...
-
Business Development Expert
12 godzin temu
Gdańsk, Pomerania, Polska Smart4Aviation Technologies B.V. Pełny etatShape the future of aviation with Smart4Aviation Technologies B.V. as a Senior Business Analyst.About UsWe are a leading provider of weight and balance management systems used by the world's largest airlines. Our goal is to revolutionize airline operations and make air travel safer and more efficient.Job DescriptionThis role involves collaborating with...
-
Gdańsk, Pomerania, Polska AirHelp Services Poland Sp. z o.o. Pełny etatDo you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in English, Arabic and French? Then you might be just who we're looking for — even if you don't have experience yet. At AirHelp, we're on a mission to make air travel fairer. Every year, millions of passengers are affected by delayed,...
-
Gdańsk, Pomerania, Polska AirHelp Services Poland Sp. z o.o. Pełny etatDo you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in English and Hungarian? Then you might be just who we're looking for — even if you don't have experience yet. At AirHelp, we're on a mission to make air travel fairer. Every year, millions of passengers are affected by delayed,...
-
Gdańsk, Pomerania, Polska careersinpoland Pełny etatMain Page / Jobs / Junior Operations Specialist in Customer Support (German)Junior Operations Specialist in Customer Support (German)AirhelpLevel: intern/juniorWorking hours: Full timeSalary (gross): 5500-7000 plnPublished: 2025/03/25Type of contract: EmploymentType of Work: Hybrid (1 day in the office/month)Compensation: 5500 - 7000 PLN gross (plus up to...
-
Gdańsk, Pomerania, Polska careersinpoland Pełny etatMain Page / Jobs / Junior Operations Specialist in Customer Support (French)Junior Operations Specialist in Customer Support (French)Company: AirhelpLevel: intern/juniorWorking hours: Full timeSalary (gross): 5500-7000 PLNPublished: 2025/03/25Type of contract: EmploymentType of Work: Hybrid (1 day in the office/month)Compensation: 5500 - 7000 PLN gross (plus...
-
Support Services Coordinator
2 dni temu
Gdańsk, Pomerania, Polska careersinpoland Pełny etatCareers in Poland is a dynamic and innovative company, dedicated to making air travel more efficient and fair for all passengers. Our commitment extends to standing up to airlines in court and advocating fair air passenger rights through APRA.We're looking for a skilled Support Services Coordinator to join our team! As a key member of our operations...
