Aktualne oferty pracy związane z Logistics Service Excellence Manager - Poznań, Greater Poland - TN Poland
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Logistics Service Excellence Manager
1 tydzień temu
Key Responsibilities
You will oversee the development of service delivery processes, identify areas for improvement, and implement projects to increase satisfaction of Allegro customers. This includes collaborating with cross-functional teams, staying up-to-date on industry trends, and providing insights and recommendations for improvement.
Responsibilities also include handling escalated merchants' issues, demonstrating empathy and professionalism in resolving problems, and ensuring merchant satisfaction. You will contribute to the development of training plans to support ongoing learning and development within the team.
In this role, you will directly observe how your work and commitment translate into the satisfaction of our clients and the development of Allegro. We foster a positive and inclusive team culture that promotes collaboration, innovation, and continuous improvement.
