Ecommerce Implementation Specialist
2 dni temu
We're seeking a talented Ecommerce Implementation Specialist to join our team at Baselinker. As a key player in supporting customers during onboarding, you'll work with top e-commerce brands and retailers in the UK, delivering impactful implementations that drive business growth.
Key Responsibilities:
- Lead and manage end-to-end implementation projects for Baselinker customers, ensuring seamless onboarding and system integration.
- Analyse customer requirements, providing tailored recommendations and best practice solutions.
- Deliver technical demos with customers during onboarding.
- Craft detailed plans, timelines, and roadmaps for multiple projects.
- Configure and customise Baselinker systems to meet client needs.
- Design and implement solutions that optimise clients' workflows.
- Engage with clients to understand their business goals and align our solutions to enhance their operations.
- Evaluate the success of each project by measuring outcomes against set goals.
- Help customers integrate additional tools to enhance their Baselinker system.
- Troubleshoot and resolve any technical issues that arise during implementation, ensuring minimal disruption to the customer.
Requirements:
- 3+ years experience implementing Baselinker or similar SaaS e-commerce solutions.
- Solid understanding of the UK e-commerce landscape and experience working with e-commerce retailers and brands.
- Strong communication and client relationship-building skills.
- Ability to manage multiple projects simultaneously, meeting deadlines with ease.
- Excellent problem-solving and analytical abilities.
- Fluent in English (minimum B2 level).
What We Offer:
- A dynamic and growing organisation with a strong focus on innovation.
- A lot of independence and autonomy in your work.
- Remote work options and a flexible work environment.
- Long-term cooperation and opportunities for professional growth.
- Full-time employment with a competitive salary and bonus structure.
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