Ecommerce Implementation Specialist

2 dni temu

Białystok, Podlasie, Polska Baselinker Pełny etat
About the Role

We're seeking a talented Ecommerce Implementation Specialist to join our team at Baselinker. As a key player in supporting customers during onboarding, you'll work with top e-commerce brands and retailers in the UK, delivering impactful implementations that drive business growth.

Key Responsibilities:

  • Lead and manage end-to-end implementation projects for Baselinker customers, ensuring seamless onboarding and system integration.
  • Analyse customer requirements, providing tailored recommendations and best practice solutions.
  • Deliver technical demos with customers during onboarding.
  • Craft detailed plans, timelines, and roadmaps for multiple projects.
  • Configure and customise Baselinker systems to meet client needs.
  • Design and implement solutions that optimise clients' workflows.
  • Engage with clients to understand their business goals and align our solutions to enhance their operations.
  • Evaluate the success of each project by measuring outcomes against set goals.
  • Help customers integrate additional tools to enhance their Baselinker system.
  • Troubleshoot and resolve any technical issues that arise during implementation, ensuring minimal disruption to the customer.

Requirements:

  • 3+ years experience implementing Baselinker or similar SaaS e-commerce solutions.
  • Solid understanding of the UK e-commerce landscape and experience working with e-commerce retailers and brands.
  • Strong communication and client relationship-building skills.
  • Ability to manage multiple projects simultaneously, meeting deadlines with ease.
  • Excellent problem-solving and analytical abilities.
  • Fluent in English (minimum B2 level).

What We Offer:

  • A dynamic and growing organisation with a strong focus on innovation.
  • A lot of independence and autonomy in your work.
  • Remote work options and a flexible work environment.
  • Long-term cooperation and opportunities for professional growth.
  • Full-time employment with a competitive salary and bonus structure.

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