ServiceNow Technical Specialist

2 dni temu

Białystok, Podlasie, Polska Fujitsu Pełny etat
ServiceNow Technical Consultant

We are seeking a highly skilled ServiceNow Technical Consultant to join our team at Fujitsu. As a key member of our team, you will be responsible for delivering successful outcomes for our customers and the company.

Key Responsibilities:

  • Provide technical input to qualification and business approval meetings to ensure a recognized technical contribution.
  • Educate and negotiate the right technical solutions for customers, advising on options, risk, and impacts on business processes and technical architecture.
  • Design small or medium-scale solutions (or parts of larger solutions) that require minimal review following peer review.
  • Assist in the scoping of new opportunities and design tools and techniques to deliver efficiently.
  • Maintain a high level of product and solution knowledge and an up-to-date skills profile in ServiceNow services.
  • Support the sales team in developing the business, utilizing your expertise and experience of ServiceNow & other ITSM/ITOM tools and topics, frequently taking the leading role in client presentations and marketing events, to secure both new and extension business opportunities.
  • Deliver a positive and value-add experience for customers in every interaction.
  • Contribute tactical and impactful tools, techniques, and methods to continuously improve Fujitsu's technical delivery.
  • Assist with gap analysis highlighting current state, future state, customer needs, best practices, market demands, and competition.
  • Understand sales processes, information, and support requirements, and assist sales staff in identifying leads.

Requirements:

  • ServiceNow Certified Administrator
  • ServiceNow Certified Implementation Specialist
  • Ability to manage competing priorities in a complex environment
  • Excellent written and oral communication skills, including customer liaison at senior levels
  • Excellent interpersonal and negotiating skills, ability to enable collaboration
  • Project/change management experience and skills
  • Investigation and analysis of problems with a methodical and disciplined approach
  • Proactive customer support and problem resolution
  • Ability to devise creative technical solutions, to research alternative solutions, and make recommendations
  • Ability to convey a strong presence, professional image, and deal confidently with complex technical problems

Salary: PLN gross/monthly

Fujitsu is a leading provider of technology solutions, and we are committed to delivering exceptional results for our customers. If you are a motivated and experienced ServiceNow professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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