IT Specialist with German Language Skills

2 dni temu

Białystok, Podlasie, Polska DCG Pełny etat
Job Summary:

We are seeking a highly skilled IT Support Specialist with expertise in the German language to join our team at DCG. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our international customers, utilizing your excellent communication skills and language abilities.

Key Responsibilities:
  • Provide technical support to customers via various communication channels, utilizing your German language skills to effectively resolve issues.
  • Collaborate with internal teams to identify and resolve technical issues, ensuring seamless customer experience.
  • Develop and maintain a deep understanding of our products and services, staying up-to-date on the latest technical trends and advancements.
  • Participate in training and development programs to enhance your technical skills and language proficiency.
  • Contribute to the development of knowledge base articles and other documentation to support customer support efforts.
Requirements:
  • Fluency in German (C1) and English (B2) languages.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and customers.
  • Proven experience in IT customer support, with a strong understanding of technical concepts and troubleshooting methodologies.
  • Strong analytical and problem-solving skills, with the ability to think critically and resolve complex issues.
  • Proficiency in MS Office and other relevant software applications.
What We Offer:
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including private medical care and co-financing for the sport card.
  • Training and learning opportunities, including access to industry-leading training programs and conferences.
  • A dedicated consultant to support your career development and provide guidance on your career path.
  • Team-building events and social activities, organized by DCG to foster a sense of community and camaraderie.
  • An employee referral program, offering incentives for successful referrals.

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