IT Specialist with German Language Skills
2 dni temu
We are seeking a highly skilled IT Support Specialist with expertise in the German language to join our team at DCG. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our international customers, utilizing your excellent communication skills and language abilities.
Key Responsibilities:- Provide technical support to customers via various communication channels, utilizing your German language skills to effectively resolve issues.
- Collaborate with internal teams to identify and resolve technical issues, ensuring seamless customer experience.
- Develop and maintain a deep understanding of our products and services, staying up-to-date on the latest technical trends and advancements.
- Participate in training and development programs to enhance your technical skills and language proficiency.
- Contribute to the development of knowledge base articles and other documentation to support customer support efforts.
- Fluency in German (C1) and English (B2) languages.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and customers.
- Proven experience in IT customer support, with a strong understanding of technical concepts and troubleshooting methodologies.
- Strong analytical and problem-solving skills, with the ability to think critically and resolve complex issues.
- Proficiency in MS Office and other relevant software applications.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including private medical care and co-financing for the sport card.
- Training and learning opportunities, including access to industry-leading training programs and conferences.
- A dedicated consultant to support your career development and provide guidance on your career path.
- Team-building events and social activities, organized by DCG to foster a sense of community and camaraderie.
- An employee referral program, offering incentives for successful referrals.
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