Quality Assurance Specialist
3 dni temu
ING Hubs Poland is hiring a dedicated Quality Assurance Specialist
We are looking for an experienced professional to lead quality management assurance and process improvement initiatives within HR functions.
- Bachelor's degree in HR management, Business Administration, or a related field.
- Proven experience in quality management, ideally within HR functions.
- 5 years' experience in the same area.
- Strong understanding of HR practices, labor laws, and compliance requirements.
- Exceptional analytical, problem-solving, and organizational skills.
- Proficiency in various HR systems, quality management tools, and data analysis.
- Excellent communication and interpersonal skills to collaborate across teams and influence change.
- Certifications such as Six Sigma, ISO Quality Management, or HR certifications are an advantage.
Key responsibilities:
Develop, implement, and monitor quality management standards for HR processes across multiple HR functions. Conduct regular pre-audits and reviews to ensure compliance with HR processes set-up (Global Footprint) including compliance with general/country-specific organization policies, legal regulations, and industry standards.
Working tasks:
Quality Assurance & Control:
- Analyze HR processes to identify inefficiencies and/or incorrect implementation and suggest improvements to optimize performance.
- Collaborate with HR teams to document and implement streamlined workflows and quality control measures.
- Establish metrics to measure the effectiveness of HR operations and track progress over time.
Process Improvements:
- Provide guidance and training to HR staff on maintaining compliance and improving process quality.
- Facilitate training sessions to build awareness of quality standards and best practices among staff.
Reporting and Documentation:
- Prepare detailed reports on quality management findings: e.g., audit findings, quality issues, and improvement plans for senior management.
- Maintain updated documentation for HR processes, policies, and quality standards.
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