Quality Assurance Specialist

3 dni temu


Katowice, Silesia, Polska ING Pełny etat

ING Hubs Poland is hiring a dedicated Quality Assurance Specialist

We are looking for an experienced professional to lead quality management assurance and process improvement initiatives within HR functions.

  • Bachelor's degree in HR management, Business Administration, or a related field.
  • Proven experience in quality management, ideally within HR functions.
  • 5 years' experience in the same area.
  • Strong understanding of HR practices, labor laws, and compliance requirements.
  • Exceptional analytical, problem-solving, and organizational skills.
  • Proficiency in various HR systems, quality management tools, and data analysis.
  • Excellent communication and interpersonal skills to collaborate across teams and influence change.
  • Certifications such as Six Sigma, ISO Quality Management, or HR certifications are an advantage.

Key responsibilities:

Develop, implement, and monitor quality management standards for HR processes across multiple HR functions. Conduct regular pre-audits and reviews to ensure compliance with HR processes set-up (Global Footprint) including compliance with general/country-specific organization policies, legal regulations, and industry standards.

Working tasks:

Quality Assurance & Control:

  • Analyze HR processes to identify inefficiencies and/or incorrect implementation and suggest improvements to optimize performance.
  • Collaborate with HR teams to document and implement streamlined workflows and quality control measures.
  • Establish metrics to measure the effectiveness of HR operations and track progress over time.

Process Improvements:

  • Provide guidance and training to HR staff on maintaining compliance and improving process quality.
  • Facilitate training sessions to build awareness of quality standards and best practices among staff.

Reporting and Documentation:

  • Prepare detailed reports on quality management findings: e.g., audit findings, quality issues, and improvement plans for senior management.
  • Maintain updated documentation for HR processes, policies, and quality standards.


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