Senior Process Associate

6 dni temu


Warszawa, Mazovia, Polska Genpact Pełny etat
Job Description

We are seeking a highly skilled Senior Process Associate to join our team. As a key member of our customer service team, you will be responsible for performing operational tasks within the Auto-finance Call Center and Customer Portal.

You will work closely with local customer service organizations to ensure efficient customer service processes and implement improvements to current processes. Involvement in projects related to customer service area is also expected.

To succeed in this role, you must have excellent communication skills, problem-solving ability, and the ability to work effectively under pressure. Experience in claims management and knowledge of MS Office are assets.

We offer an attractive salary, stable job opportunities, and a multicultural work environment with employees from over 30 countries. Genpact supports professional training and great career development opportunities.

We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.



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