Delivery Operations Lead

3 dni temu


Kraków, Lesser Poland Grid Dynamics International, Inc. Pełny etat

Join our team as a Delivery Operations Lead and take charge of managing client expectations from a deliverables perspective.

Key Responsibilities
  • Manage client expectations from deliverables perspective.
  • Establish and maintain relationships with client stakeholders.
  • Oversee customer account management, including negotiating contracts and agreements.
  • Expand the team by finding and attracting talent from the market.
  • Develop internal team members.
The Ideal Candidate
  • Experience as DM/Account manager/PM.
  • Experience in people management, performance management, and supervision.
  • Successful experience in cooperation and direct communication with customers from Europe, US, Australia, and/or other regions.
  • Experience in IT outstaffing/outsourcing.
  • Good negotiation and problem-solving skills.

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