Aktualne oferty pracy związane z Service Delivery Expert with German - Łódź, Łódź Voivodeship - Philips International
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Customer Service Specialist
4 dni temu
Łódź, Łódź Voivodeship, Polska Philips Iberica SAU Pełny etatJob OverviewWe are seeking a highly skilled and motivated individual to fill the role of Services & Solutions Delivery Specialist with German at Philips.Job DescriptionManage service requests and ensure a high level of customer satisfaction on a daily basis.Develop and maintain high standards of telephone conversations and written communications with...
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Service Delivery Expert with German
2 tygodni temu
We are seeking a highly skilled Service Delivery Expert to join our team in the Contracts process. As a key member, you will be responsible for managing service contracts and warranties within the DACH market.
About the Role- You will ensure the quality and functionality of Philips equipment to meet our customer's needs.
- Manage service requests to ensure high levels of customer satisfaction.
As a Service Delivery Expert, your duties will include:
- Creating, renewing & terminating service contracts and extended warranties.
- Modifying existing contracts and extended warranties for appropriate service execution, pricing, and billing information.
- Verifying customers' entitlements on ad-hoc requests & issuing invoices and credit/debit notes.
- Connecting the correct installed products.
- Receiving, monitoring, and ensuring timely closure of all types of service requests.
- Developing and maintaining high standards of telephone conversations and written communications with customers and service providers.
We are a health technology company that believes every human matters. We strive to provide quality healthcare to everyone, everywhere.
