Technical Advisor
3 dni temu
Job Summary:
We are seeking a skilled Client Care Expert with fluent Swedish language skills to join our customer support team. In this role, you will be responsible for providing exceptional customer care, resolving complex issues, and ensuring a seamless customer experience.
Key Responsibilities:
- Provide high-quality customer care to clients via phone, email, and chat
- Resolve contract and billing inquiries efficiently and effectively
- Collaborate with internal teams to ensure timely issue resolution
- Develop and maintain strong relationships with clients to drive customer satisfaction
- Participate in ongoing training and development to stay up-to-date on industry trends and best practices
Requirements:
- Fluency in Swedish (C1 level) and English (B2 level)
- At least 6 months of experience in customer service
- Strong communication skills and service-oriented mindset
- Basic administrative and technical knowledge
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