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Role Description

The Account Manager position at UNAVAILABLE requires a highly skilled professional who can manage complex e-commerce projects, maintain strong client relationships, and drive business growth through data-driven decision making. As a key member of our team, you will work closely with cross-functional teams to deliver high-quality solutions and exceed client expectations.

The ideal candidate will possess 3 years of experience in the Client Service area, with a proven track record of managing multiple projects and priorities while delivering high-quality results under tight deadlines. You will have excellent communication skills, both written and verbal, and be proficient in English. Additionally, you should have knowledge of e-commerce ecosystems, understanding of content creation processes, and experience working with global clients.

Key Responsibilities

  • Project Management: Oversee e-merchandising campaigns, ensuring timely execution and alignment with client goals.
  • Competitor & Market Analysis: Monitor industry trends, competitor activities, and consumer behavior to drive strategic recommendations.
  • Issue Resolution: Troubleshoot and resolve client concerns related to online product presentation and performance.
  • Reporting & Insights: Provide regular reports and actionable insights to improve e-merchandising effectiveness.