Digital Customer Care Expert
6 dni temu
We are seeking a talented Digital Customer Care Expert to join our team. As a digital customer care specialist, you will be responsible for providing exceptional service to our clients through digital channels.
Key Responsibilities:
- Respond to client inquiries via email, chat, and social media
- Provide solutions to client issues and concerns
- Collaborate with internal teams to resolve complex client issues
- Analyse and document client feedback to improve our services
Requirements:
- Fluent Romanian, Polish, and English language skills
- First experience in customer service or customer care
- Fast technical comprehension and ability to learn new systems
- High level of organisational skills, pro-activity, and reliability
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