Aktualne oferty pracy związane z Customer Care Representative - Kraków, Lesser Poland - Teleperformance Poland
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Customer Care Representative
2 tygodni temu
We are seeking a highly skilled Customer Care Representative to join our team at Teleperformance Poland. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients via email, chat, and calls.
Key responsibilities include:
- Managing customer inquiries and resolving issues in a timely and professional manner
- Utilizing CRM, ERP, and other systems to effectively assist customers
- Providing technical support for card terminals and self-service portals
- Collaborating with internal and external teams to ensure smooth operations
To succeed in this role, you should have excellent communication skills, both written and verbal, and be fluent in German. Prior experience in customer service or contact centers is a plus. If you enjoy working in a dynamic environment and are passionate about delivering exceptional customer experiences, we encourage you to apply.
In addition to your expertise, you will also benefit from our comprehensive training program, which will equip you with the necessary skills to excel in your role. Our company offers a competitive salary, flexible working arrangements, and opportunities for career growth and development.
