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German Language Customer Support Representative

1 tydzień temu


Kraków, Lesser Poland TN Poland Pełny etat

Become an integral part of our dynamic team as a German Language Customer Support Representative and take advantage of opportunities to grow and develop your career.

About the Role:

We are looking for a highly motivated and skilled individual with excellent German language proficiency to join our customer support team. As a German Language Customer Support Representative, you will be responsible for providing exceptional support to our customers, resolving their technical issues, and ensuring their satisfaction.

Your strong communication and interpersonal skills will enable you to build rapport with customers, understand their needs, and provide tailored solutions to meet their expectations. You will also have the opportunity to work collaboratively with our internal teams to drive business growth and improve customer engagement.

Responsibilities:

  • Respond to customer inquiries and resolve technical issues via phone, email, or chat
  • Collaborate with internal teams to identify and implement process improvements
  • Develop and maintain a deep understanding of our products and services to provide accurate information to customers
  • Engage in continuous learning and professional development to stay updated on industry trends and advancements