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Customer Service Representative

1 tydzień temu


Kraków, Lesser Poland Capita Pełny etat

We are seeking a skilled Customer Service Representative to join our team at Capita.

You will be working with clients in French, handling enquiries, and resolving issues in a timely and professional manner.

Your role will involve:

  • Providing exceptional customer service via phone and email
  • Responding to customer queries and resolving issues efficiently
  • Becoming a subject matter expert on our products and services
  • Collaborating with internal teams to deliver excellent results

To succeed in this role, you will need:

  • A strong command of the French language (C1 level or above)
  • Excellent communication and interpersonal skills
  • Good knowledge of MS Office and other relevant software
  • The ability to work in a fast-paced environment

As a valued member of our team, you can expect:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • The chance to work with a diverse range of clients and projects

We value diversity and inclusion at Capita and welcome applications from candidates who share our commitment to excellence and customer satisfaction.

Please click 'Apply now' to submit your application and join our team as a Customer Service Representative.