Customer Service Representative
2 dni temu
We are seeking a highly skilled and communicative Customer Service Representative to join our team. As a key member of our customer service department, you will be the first point of contact for our customers across Europe.
Your primary responsibility will be to provide excellent customer service through various communication channels, including email, phone, and chat. You will also be responsible for translating issues into effective solutions, making informed decisions, and providing proactive advice to customers.
To succeed in this role, you must have prior experience as a customer service representative, be proficient with systems, and excel at multitasking. Additionally, you must be fluent in Czech and at least one other language, with a strong ability to communicate effectively with customers.
We offer a competitive salary, language bonus, and a comprehensive benefits package, including 26 vacation days, fully equipped home office, and unlimited opportunities to learn and grow.
Key Responsibilities:- Provide exceptional customer service through various communication channels
- Translate issues into effective solutions
- Make informed decisions and provide proactive advice
- Communicate effectively with customers in multiple languages
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