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Global Process Strategist

1 tydzień temu


Kraków, Lesser Poland Hitachi ABB Power Grids Pełny etat
Job Description

The Global Process Owner is accountable for managing a specific business process across the global organization. As a strategic, global, HR Leader, you will own the global policy (where applicable), process metrics, and define the E2E process strategy, objectives, mission, and vision.

You are responsible for ensuring the process runs effectively and efficiently, measuring performance, identifying areas for improvement, and continuously improving the approach to meet the needs of the business.

  • Service Excellence: You will lead the global, tier 2 team providing expert services around the process and new demands, as well as managing services (AMS and Project services) of Vendor to global and local organization.
  • Process Ownership: You oversee the entire process from start to finish, ensuring it is running efficiently and effectively and promotes business objectives and employee experience. You own Idea/Demand management in your area and manage new needs as per HE HR governance processes starting from listening to partners and VoC to identify pain points and deciding on the path forward.
  • Setting Targets and Objectives: For the process and ensuring that the team is working towards achieving them.
  • Monitoring Performance: Setting the practices to monitor the performance of the process and the team and take corrective actions if required to ensure that the process is on track.
  • Aligning with Stakeholders: Work closely with other GPOs in HR, with global and local stakeholders in HR and HR Operations and global IT to ensure that the process meets the needs of the business and aligns with the overall strategic objectives.
  • Regulations and Standards Compliance: Responsible for ensuring that the process complies with all relevant regulations and standards, including data protection, security, and privacy laws and to monitor that process.
  • Continuous Improvement: Monitor and improve the process and related services to ensure that it remains efficient, effective, and aligned with the business's evolving needs and objectives.
Required Skills and Qualifications
  • Education: Master's degree in human resources, business administration, or similar applicable field.
  • Process/Domain: Experience in HR domain, specifically Time and Pay area in service delivery, process management and/or project management, and the ability to work well in a team.
  • Leadership Skills: Possess strong leadership skills to guide and motivate the team towards achieving the desired outcomes and goals.
  • Analytical and Problem-Solving Skills: Identify underlying problems and propose effective solutions to improve the overall process workflows.
  • IT and Digital Experience: Experience and proven results in using technology to enable automation, user experience, and digital processes.
  • Project Management Skills: Demonstrated experience in management of project scope, cost, schedule, quality, risk, and vendors/subcontractors.