Customer Support Specialist

11 godzin temu


Katowice, Silesia, Polska Reply Polska Pełny etat

Welcome to Reply Polska

Expertise in Salesforce

We specialize in providing expert Salesforce solutions and services. Our team works closely with clients to deliver tailored solutions for sales, marketing, and services – from initial contact to long-term service business.

Our Approach

We take an agile approach to project management, focusing on delivering high-quality results quickly and efficiently. Our team uses Mulesoft to integrate Salesforce with other business systems, enabling seamless data exchange and analysis.

Key Responsibilities
  • Ensure timely resolution of customer inquiries while staying aligned with business objectives.
  • Collaborate with IT to support integrations between Salesforce and other business systems.
  • Create and maintain reports and dashboards to provide actionable insights for stakeholders.
  • Develop and implement effective solutions to improve customer satisfaction and experience.
Requirements

A successful candidate will have:

  • Strong understanding of Agile methodologies and principles.
  • Excellent communication and problem-solving skills.
  • Knowledge of Salesforce tools like Flows, Reports, and Dashboards.
  • Very good spoken and written English.


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