Digital Platform Support Specialist

4 dni temu


Łódź, Łódź Voivodeship, Polska Axalta Pełny etat

Role Overview

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Axalta is seeking a highly skilled Digital Platform Support Specialist to join our team in Łódź. As a key member of our operations team, you will play a crucial role in managing the Customer Experience application and ensuring seamless access for sales operations, customers, and distribution partners.

About the Job

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The successful candidate will have excellent technical abilities, strong communication skills, and the capacity to collaborate effectively across various teams. You will work closely with regional sales teams and distributors/importers to foster new platform adoption and effective use.

Responsibilities:

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  • Provide Level 1 support to sales operations, customers, and distribution partners.">
  • Oversee the onboarding of users and accounts.">
  • Engage closely with regional sales teams and distributors/importers to foster new platform adoption and effective use.">
  • Generate and deliver basic reports and analyses.">
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Requirements:

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To be successful in this role, you will need:

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  • Bachelor's degree in business, marketing, or a related discipline, or equivalent experience.">
  • Excellent communication skills.">
  • Good understanding and practice of digital tools, software, and ecosystem.">
  • Digital savvy.">
  • Proficiency in Salesforce.com.">
  • Project management abilities are advantageous.">
  • Competency in digital analytics and data analysis.">
  • An understanding of business fundamentals and operational processes.">
  • Proficiency in English language (written and spoken) is mandatory. A second EU language preferred.">
  • Level 1 support experience and/or customer service/sales background desirable.">
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Salary Range:

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We offer a competitive salary range of approximately €35,000 - €50,000 per annum, depending on experience, as well as opportunities for career growth and professional development.

About Axalta

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Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, serving four end markets across North America, EMEA, Latin America, and Asia-Pacific. Our diverse global footprint enables us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We've recently set an exciting 2040 carbon neutrality goal, along with 10 other sustainability initiatives, and take pride in working with customers to optimize their businesses and achieve their goals.



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