Senior Planning Manager
4 tygodni temu
Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
As a key member of our team, you will oversee category day-to-day planning operations, focusing on category priorities, team setup, and required deliverables to drive impact towards business outcomes for the Unilever organization.
Key Responsibilities:
- Ensure the process is carried out by the team as per the solution design agreed with the engagement framework in the Design and Transition phase.
- Achieve contractually agreed KPIs/SLAs.
- Share/implement best practices across teams.
- Carry out transformation initiatives and projects to deliver business impact.
- Act as the primary point of contact for process escalations.
- Ensure that people have all operational resources and knowledge and are deployed to operations.
- Present performance indicators in internal operational reviews, analyze data & trends, implement continuous improvement based on Lean & Six Sigma methodologies.
- Ensure all team members are aware of KPIs.
- Ensure adherence to Smart Opex Framework, distribute and publish results through Visual Management on the floor, adhere to Front Line Manager dashboards process.
- Successfully graduate the training plan attached to the position and the tasks.
- Perform monthly/quarterly/yearly individual appraisal discussions with the team members.
- Propose action plans, coaching, and mentoring sessions for the team members, talent development sessions, as well as career development sessions.
Qualifications We Seek in You:
- Proven ability to strategize, influence, communicate, and execute complex initiatives to generate productivity and business impact.
- Knowledge of the Planning domain and process understanding.
- Proven ability to lead large teams towards meeting agreed SLAs.
What We Offer:
- Attractive salary.
- Stable job offers – employment contract.
- Work in a multicultural and diverse environment with employees from over 30 countries.
- Genpact supports professional trainings and great career development opportunities.
- Free access to our award-winning learning platform.
- Benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy.
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