Senior Planning Manager

4 tygodni temu


Katowice, Silesia, Polska Genpact Pełny etat

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

As a key member of our team, you will oversee category day-to-day planning operations, focusing on category priorities, team setup, and required deliverables to drive impact towards business outcomes for the Unilever organization.

Key Responsibilities:

  • Ensure the process is carried out by the team as per the solution design agreed with the engagement framework in the Design and Transition phase.
  • Achieve contractually agreed KPIs/SLAs.
  • Share/implement best practices across teams.
  • Carry out transformation initiatives and projects to deliver business impact.
  • Act as the primary point of contact for process escalations.
  • Ensure that people have all operational resources and knowledge and are deployed to operations.
  • Present performance indicators in internal operational reviews, analyze data & trends, implement continuous improvement based on Lean & Six Sigma methodologies.
  • Ensure all team members are aware of KPIs.
  • Ensure adherence to Smart Opex Framework, distribute and publish results through Visual Management on the floor, adhere to Front Line Manager dashboards process.
  • Successfully graduate the training plan attached to the position and the tasks.
  • Perform monthly/quarterly/yearly individual appraisal discussions with the team members.
  • Propose action plans, coaching, and mentoring sessions for the team members, talent development sessions, as well as career development sessions.

Qualifications We Seek in You:

  • Proven ability to strategize, influence, communicate, and execute complex initiatives to generate productivity and business impact.
  • Knowledge of the Planning domain and process understanding.
  • Proven ability to lead large teams towards meeting agreed SLAs.

What We Offer:

  • Attractive salary.
  • Stable job offers – employment contract.
  • Work in a multicultural and diverse environment with employees from over 30 countries.
  • Genpact supports professional trainings and great career development opportunities.
  • Free access to our award-winning learning platform.
  • Benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy.

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